What are the responsibilities and job description for the Collections Specialist, Legal Services position at Addition Management?
Position: Collections Specialist
Location: Downtown NYC (Hybrid)
Salary: $85K –$100K Bonus OT
NYC based downtown Law Firm seeks a Collection Specialist to join their Team!
Key Responsibilities:
- Contact clients regarding overdue bills via email, phone, and written correspondence, maintaining a professional yet firm approach.
- Leverage Aderant’s collection module software to analyze client account histories, identify payment trends, and flag potential delays.
- Coordinate with attorneys and support staff to resolve disputes or e-billing rejections using BillBlast and Aderant as the primary communication platforms.
- Ensure timely follow-up on overdue invoices, utilizing the Aderant Collection Module and prior communication notes to maintain strong client relationships.
- Collaborate with finance and accounting teams to apply payments accurately and resolve misallocations or client advances related to vendor payments.
- Oversee daily collections operations, monitoring team performance against KPIs and ensuring adherence to collections policies and best practices.
- Develop and implement KPI performance metrics to drive efficiency, focusing on AR reduction and rapid collection of overdue bills.
- Collaborate with and mentor the collections team, fostering a culture of continuous learning, communication, and coordination for optimal team performance.
- Assess the effectiveness of current collections processes and recommend improvements or technologies to streamline workflows and reduce delinquency.
- Stay on top of the submission and monitoring of invoices through client e-billing platforms (e.g., Serengeti, CounselLink, etc.).
- Ensure compliance with client billing guidelines, addressing any rejected or disputed invoices promptly to resolve issues.
Qualifications:
- Bachelor’s degree in finance, accounting, business administration, or a related field.
- Minimum of 5 years of experience in a collection’s role within a law firm or professional services environment.
- Proven track record of reducing AR and improving cash flow in a legal or corporate setting.
- Aderant knowledge strong plus
Salary : $85,000 - $100,000
