What are the responsibilities and job description for the Enterprise Application Engineer position at Addition Management?
Job Description
Job Description
Title : Enterprise Applications Engineer
Location : Hackensack, NJ Hybrid (3 days in office)
Salary : $95,000-$150,000 (based on experience) Bonus
Growing Established Law Firm Seeks Enterprise Applications Engineer to join their team!
Responsibilities :
- Collaborate with IT, Accounting, Marketing, Records & other firm personnel to ensure all systems & applications are optimized for peak performance
- Support team to integrate, update, administer & support the firms management applications including Elite 3E, Intapp (Time, Risk, Intake), Concur, Iridium reporting and analytics, Aderant Compulaw (practice specific) and Foundations (marketing)
- Administering the underlying platforms, especially Microsoft SQL, SSRS, SSIS, Active Directory and Azure AD authentication and integration, and Windows Servers.
- Coordinating with other departments and stakeholders during projects and system upgrades; assessing and communicating risk factors, primarily when integrated systems cause a trickle-down effect.
- Participating in month-end maintenance such as : Windows updates, SQL maintenance, query optimization, and security patching.
- Testing applications during system changes, enhancements, upgrades, and monthly system maintenance.
- Documenting system configurations, integrations, backup, and disaster recovery processes and other processes.
- Communicating and informing the department and management of project statuses, issues, and proposed resolutions.
- Resolving support requests / tickets escalated from the helpdesk team, including end user application troubleshooting.
- Managing vendor support tickets.
- Tracking and optimizing system performance and storage utilization, plan for necessary hardware or software upgrades to support system growth.
- Researching and evaluating new tools / technologies to improve the current application stack.
- Support and monitor firm policies and procedures as pertains to the Information Technology Department.
Skills & Expectations :
Salary : $95,000 - $150,000
