What are the responsibilities and job description for the Accounts Receivable Specialist - Onsite position at Addium?
Accounts Receivable Specialist
Location: On-site – Pullman, WA
Job Type: Full-Time
Reports To: Accounting Supervisor
Wage: $22 – $25 per hour
Job Overview
We are seeking an Accounts Receivable Specialist to manage and oversee our company’s accounts receivable processes. This role is crucial in ensuring timely invoicing, collections, and accurate record-keeping. You will collaborate closely with the sales team, customers, and external agencies to maintain smooth cash flow, address customer inquiries, and support subscription management.
Key Responsibilities Accounts Receivable Management
At Addium, Inc., we are committed to fostering a workplace where all individuals are valued, respected, and empowered to thrive. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
Compensation Overview
This position is classified as Accounts Receivable Specialist and is expected to be hired within an hourly wage range of $22–$25 per hour. Compensation is based on job-related factors including responsibilities, geographic location, and the candidate’s qualifications—such as relevant experience, training, skills, and knowledge.
Location: On-site – Pullman, WA
Job Type: Full-Time
Reports To: Accounting Supervisor
Wage: $22 – $25 per hour
Job Overview
We are seeking an Accounts Receivable Specialist to manage and oversee our company’s accounts receivable processes. This role is crucial in ensuring timely invoicing, collections, and accurate record-keeping. You will collaborate closely with the sales team, customers, and external agencies to maintain smooth cash flow, address customer inquiries, and support subscription management.
Key Responsibilities Accounts Receivable Management
- Respond to customer inquiries via email and phone daily, ensuring prompt resolution of issues.
- Upload and send invoices through customer portals, including follow-up reminders and past due notices.
- Process invoices in accordance with specific customer email instructions.
- Track ACH and wire remittance details, recording daily payments and reconciling accounts monthly.
- Record and apply check payments weekly; create credit memos as needed.
- Conduct credit checks and participate in meetings with Account Executives (AEs) and customers to address account issues.
- Collect Certificates of Insurance (COIs) from customers and process customer refunds.
- Apply unallocated payments and assist AEs with subscription reworks and account investigations.
- Provide billing support, including detailed reports and spreadsheet inputs for the sales team.
- Complete vendor forms and manage registrations on customer portals.
- Generate hardware payment plan invoices on scheduled days.
- Support operational projects, such as resolving duplicate accounts and syncing system data.
- Review daily reports to identify past due accounts.
- Follow up with customers regarding overdue balances and maintain documentation for collection efforts.
- Upload collections templates and collaborate with collections agencies to recover outstanding payments.
- Monitor aging accounts and recommend bad debt reserves with documentation on a monthly or quarterly basis.
- Track and manage failed subscription payments, ensuring timely follow-up and resolution.
- High school diploma or equivalent required; associate degree in accounting, finance, or a related field preferred.
- Relevant certifications such as Certified Accounts Receivable Professional (CARP) are a plus.
- 1–3 years of hands-on experience in accounts receivable, billing, or general finance.
- Familiarity with accounting software and Microsoft Excel is required.
- Experience with QuickBooks and/or NetSuite preferred.
- Exceptional attention to detail and accuracy in data entry.
- Strong written and verbal communication skills.
- Ability to manage customer inquiries professionally and resolve issues promptly.
- Working knowledge of basic accounting principles and practices.
- Strong organizational and time management skills to handle multiple priorities.
- Proficient in Microsoft Office Suite, with a strong emphasis on Excel.
- Experience working with ERP systems or financial software.
- Basic understanding of credit and collections workflows.
- Ability to work independently while contributing effectively in a team setting.
- Strong analytical thinking and problem-solving abilities.
- Awareness of regulatory compliance related to accounts receivable practices.
- This is a 100% on-site position based in Pullman, WA.
- Requires extended periods of desk work and computer use.
- Must be comfortable working in a standard office setting using computers and typical office equipment.
- 401(k) plan with company match
- Comprehensive Medical, Dental, and Vision insurance
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Company-paid Life Insurance
- Paid Time Off (PTO), Sick Leave, and Parental Leave
At Addium, Inc., we are committed to fostering a workplace where all individuals are valued, respected, and empowered to thrive. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
Compensation Overview
This position is classified as Accounts Receivable Specialist and is expected to be hired within an hourly wage range of $22–$25 per hour. Compensation is based on job-related factors including responsibilities, geographic location, and the candidate’s qualifications—such as relevant experience, training, skills, and knowledge.
Salary : $22 - $25
