Sr. Infrastructure Engineer (Smarsh / ZL)

• We are seeking a knowledgeable and proactive ZL/Smarsh Infrastructure Engineer to work with regulatory technologies, specifically Smarsh and ZL, to streamline compliance processes within our organization.
• The ideal candidate will stay updated on the latest developments in regulatory technologies, design and implement data feeds, and collaborate with IT and data teams to optimize data ingestion processes.
• This role will also involve analyzing compliance data, generating reports, and supporting the development of e-communications compliance frameworks.

The Role

Responsibilities:

Regulatory Technology Management:

• Work with regulatory technologies such as Smarsh and ZL to streamline compliance processes.
• Stay updated on the latest developments in regulatory technologies and recommend improvements to enhance operational efficiency.

Data Feed Design and Implementation:

• Design and implement data feeds utilizing XML and various ingestion/transmission protocols (APIs, SMTP, SFTP).
• Collaborate with IT and data teams to optimize data ingestion processes and ensure data integrity.

Data Analysis and Efficiency Enhancement:

• Analyze data flow and transmission issues, providing solutions to enhance efficiency and reliability.
• Utilize strong Excel skills to analyze compliance data and generate detailed reports for stakeholders.
• Identify trends and insights from compliance and operational data to support data-driven decision-making.

Documentation and Compliance:

• Create and maintain comprehensive documentation for processes, workflows, and compliance requirements.
• Ensure all documentation is up-to-date and easily accessible for audit purposes.

ServiceNow Management:

• Leverage ServiceNow for incident management and workflow optimization related to compliance and engineering processes.
• Collaborate with teams to enhance ServiceNow functionalities for tracking compliance initiatives.

E-Communications Compliance:

• Support the development and implementation of e-communications compliance frameworks, ensuring adherence to archiving regulations.
• Conduct regular audits to verify compliance with regulatory requirements and internal policies.
• Assist in risk assessment and control evaluations related to e-communications.

Requirements:

You are:

• Bachelor’s degree in Information Technology, Computer Science, Data Science, or a related field.
• Proven experience with regulatory technologies such as Smarsh or ZL.
• Strong proficiency in XML and data ingestion/transmission protocols (APIs, SMTP, SFTP).
• Advanced skills in Excel for data analysis and reporting.
• Familiarity with ServiceNow or similar incident management systems.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Detail-oriented with strong organizational skills.

It would be great if you also had:

• Experience in compliance frameworks and regulatory requirements related to e-communications.
• Knowledge of data governance and data integrity best practices.
• Familiarity with audit processes and risk assessment methodologies.