HOA Portfolio Manager

Company Background: With a history of 35 years of providing quality property management service to the Missoula area, ADEA Property Management continues to expand services in the Missoula valley. Our strongest concentration is residential, multi-family apartments, HOA's, mobile home court property management as well as providing services to commercial properties. We oversee 3,000 units in the greater Missoula area and use industry leading technology to provide efficient, detailed and accurate services to our customers. We strive to customize our services to meet the needs of each individual client and provide an engaging and dynamic work environment for our employees. It is our goal to cultivate long-term relationships, both with property owners, our valued residents, vendor partners and our employees, who are the lifeblood of our company.

ADEA seeks valued employee team members who thrive on engaging productively with our customers, owners and vendor partners, working to bring about a positive outcome in all situations. The company is a locally owned family business where employer endeavors to establish long term relationships with employees hired.

We are currently seeking an experienced HOA Manager to oversee the day-to-day operations of multiple homeowners' associations within our portfolio. The ideal candidate will have a strong background in property management, excellent communication skills, and a passion for delivering outstanding service to residents.

Responsibilities:

• Serve as the primary point of contact for homeowners, board members, and vendors
• Coordinate and oversee all aspects of community management, including budgeting, financial reporting, and vendor management
• Organize and attend board meetings, providing guidance and support to board members as needed
• Ensure compliance with HOA regulations, governing documents, and local laws
• Oversee maintenance and repair projects, ensuring timely completion and adherence to quality standards
• Manage community newsletters, website updates, and other communications to residents
• Foster a positive community atmosphere and resolve conflicts or issues as they arise

Knowledge - Solid computer skills and knowledge. Experience with current office technology: phone system, copying, scanning, printing, postage meter, email management, physical and digital filing, general office administration skills.

Tech skills – Experience with MS Office products: Word, Outlook, Excel; Google products: Google Docs, gmail, web-search skills; facility, intuitive learning skills and aptitude for web-based software; preference given to AppFolio property management and Trello software experience.

People Skills – Patience with people, ability to stay cool when client is unable to keep their cool. Ability to work as team member in a fast-paced, dynamic environment, able to ‘switch-gears’ based on immediate need. Preference shown for background in property management.

Integrity: Honest, work ethic, ability to see project through to the end; ability to work as a team member, attitude to seek out and take on more tasks and responsibilities, make oneself useful. Clean background; may be required to be bonded.

Work Environment: position is in open-office setting, onsite management and remote work

Physical demands: sitting, standing, bending, minor lifting, as much as 30 lbs, some occasional travel within the Missoula valley

Position Type/hours: full time position, standard 8-5 work hours, 40 hours a week

Travel:  Employee will need to have a working vehicle available to travel around Missoula.

Education: minimum HS graduate, preference shown for associate or college degree, higher preference for education or training in property management field.

HOA Inquiries, Service Requests, Complaints, Violations, Other Questions – Employee will timely handle all inquiries whether in person, over the phone or through electronic media. Employee will become knowledgeable of properties under management, educating oneself on the type, description, area of town and property amenities. Employee will issue keys to prospects per protocol and maintain key log.

General Administrative – Employee will assist in a variety of office tasks, ensuring smooth flow of information. Employee will become competent in AppFolio, developing knowledge and ability with the many areas of AppFolio’s features and reports. Employee will semi-annually or periodically scan invoices, rename and attach files in AppFolio system. Mailings, delivering notices, providing AppFolio reports to owners, HOA board members and others.

Submissions -  If you are a dedicated and experienced HOA Manager looking for a rewarding opportunity to make a difference in vibrant communities, we encourage you to apply. Join our team and be a part of shaping the future of community living with ADEA. Please provide a current resume and a brief cover letter describing your experience and qualifications for the position!

Job Type: Full-time

Pay: From $60,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Work Location: Hybrid remote in Missoula, MT 59804

Salary : $60,000