Receptionist

Adecco is recruiting for a friendly, organized, and detail-oriented Receptionist to join our client’s team in Oswego, NY. This is a temp-to-hire position paying $18-23 / hour depending on experience.

Job Summary :

As the first point of contact for customers, you will play a key role in ensuring a positive experience by providing excellent customer service, handling administrative tasks, and supporting the daily operations of the body shop.

Key Responsibilities :

Customer Interaction :

Greet customers in a professional and welcoming manner, addressing their needs and directing them appropriately.

Assist customers with inquiries about services, appointments, and estimates.

Phone and Communication :

Answer incoming calls promptly and professionally, providing accurate information or transferring calls as needed.

Make outbound calls to customers regarding updates on their vehicles, appointment reminders, and follow-ups.

Communicate with insurance companies to verify coverage, follow up on claims, and provide necessary documentation.

Cash Register and Payments :

Handle the cash register, process payments, and ensure accurate record-keeping.

Reconcile daily transactions and maintain accurate financial documentation.

Scheduling and Coordination :

Schedule customer appointments and update the shop calendar.

Coordinate with technicians and other team members to ensure timely service.

Administrative Support :

Maintain and organize customer records, invoices, and insurance documentation.

Assist with data entry, filing, and other clerical tasks.

Ensure the front desk area is clean, organized, and well-stocked with necessary materials.

Qualifications :

High school diploma or equivalent.

Previous experience in a receptionist or customer service role, preferably in an automotive or body shop setting.

Strong verbal and written communication skills.

Proficiency in basic computer applications (e.g., Microsoft Office, scheduling software).

Ability to handle multiple tasks in a fast-paced environment.

Excellent organizational skills and attention to detail.

Basic knowledge of automotive repair and insurance processes is a plus.

Pay Details : $18.00 to $23.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Salary : $18 - $23