What are the responsibilities and job description for the Wholesale Order Clerk position at Adecco US, Inc.?
Adecco is hiring a Wholesale , a trusted and customer-focused pet supply distributor, as a Wholesale Order Processing Specialist ! In this role, you will be the key point of contact for dealers and sales representatives, ensuring timely and accurate order processing while delivering exceptional service. Your attention to detail and problem-solving skills will help maintain smooth product flow and outstanding customer satisfaction.
Key Responsibilities
Order Processing & Fulfillment
Receive and process wholesale orders via phone, email, and website.
Accurately enter orders into the system and coordinate item retrieval as needed.
Adjust and invoice orders while ensuring smooth shipping documentation.
Track backorders, preorders, and credits to maintain efficient order flow.
Customer Service & Issue Resolution
Address shipping concerns, product inquiries, and order discrepancies.
Issue credits for order errors within 24 hours of delivery.
Assist in creating custom order sheets for dealers.
Inventory & Reporting
Pull and send end-of-day reports for product transfers and out-of-stock items.
Track and submit necessary paperwork to ensure timely vendor bill-backs.
Monitor and set up wholesale credits, coupons, and frequent purchaser cards.
Administrative Support
Support weekly monitoring of online dealer submissions.
Collaborate with teams to improve order accuracy and efficiency.
Perform additional duties as needed to support wholesale operations.
What We’re Looking For :
Strong attention to detail and ability to manage multiple tasks.
Excellent communication and problem-solving skills.
Experience in order processing, inventory management, or customer service preferred.
Proficiency with order management software and Microsoft Office.
Passion for the pet industry is a plus!
Pay Details : $19.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Salary : $19
