What are the responsibilities and job description for the EMS Dispatcher - 60% PT Days - Adena EMS position at Adena Health?
Transport Dispatcher provides organization, coordination and prioritization of services including internal transportation requests through computer-based, telephone and pager applications. Ensures timely and accurate dispatch while effectively utilizing and monitoring staff activities. This position provides limited direct patient care, including assisting with patient transports. Manages, monitors, coordinates, and assigns patient transport jobs utilizing computer-based, telephone and pager systems. Coordinates scheduling of patient transports with all departments and patient units utilizing transport services. Monitors and documents patient transporter performance to ensure compliance with established guidelines. Troubleshoots patient issues and participates in problem resolution requiring appropriate decision making. Responsible for daily management and timely delivery of patient transports. Has direct patient care, access to confidential patient information and makes decisions independently. This individual works under the direct supervision of the EMS Manager.
Required Educational Degree: Highschool Diploma or GED
Preferred Certifications: EMD Certificate
Required Experience: 1 year healthcare experience
Preferred Experience: Previous experience as an EMS dispatcher
