What are the responsibilities and job description for the Patient Intake Liaison - FT 100% - M-F Days - Endoscopy position at Adena Health?
The Patient Care Liaison is responsible for the Same Day Surgery/Endoscopy check-in and bedside registration aspects of patient care. Acts as first contact for patients and their families/ guests on the day of surgery. Exhibits "5 star hotel" quality customer service and attitude. Provides professional verbal and written communication of pertinent and timely information to all members of the care team. Works collaboratively with Same Day Surgery/Endoscopy staff to exceed expectations regarding patient experience under the direct supervision of the Supervisor. This position provides direct patient care, including ADLs and simple treatments/ procedures.
Required Educational Degree: High School Diploma or GED
Required Experience: 1-2 years previous healthcare experience (minimum of one year experience in direct patient care preferred). Keyboard experience. Meditech experience.
