What are the responsibilities and job description for the Partner Account Specialist position at ADI Global Distribution?
Job Description
The Partner Account Specialist will be responsible for accounts receivable, payments, invoice transactions, credit extension processes and collecting outstanding receivable on behalf of ADI Global . This role requires a detail-orientated individual who can prioritize and multitask both over the phone and email. Excellent customer service and a high sense of urgency when assisting customers are key attributes that will contribute to the success of the Partner Account Specialist.
JOB DUTIES:
Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com .
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster , "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision . Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice . If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
JOB INFO
Job Identification : 15576
Job Category : Accounting
Posting Date : 2025-03-06T17:24:14 00:00
Job Schedule : Full time
Locations : 1800 Continental Blvd., Charlotte, 28273, US; 2 Corporate Center Dr, Melville, 11747, US; 1355 W Innovation Way, Lot 4, Lehi, 84043, US
(Hybrid)
Business : ADI Global Distribution
Hiring Salary Range : The typical hiring salary for this role, ranges from USD $20.92 to $34.86 per hour but varies by specific work location. For example, the hiring salary for this role in Melville, NY is $25.10 to $41.83 per hour and New York City, NY is $26.14 to $43.57 . Within a range, Resideo determines base pay for an individual based on various factors, including market conditions, skills, and experience.
Benefits : Resideo provides comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays.
US Visa Sponsorship Eligibility : This position is not eligible for US visa sponsorship
The Partner Account Specialist will be responsible for accounts receivable, payments, invoice transactions, credit extension processes and collecting outstanding receivable on behalf of ADI Global . This role requires a detail-orientated individual who can prioritize and multitask both over the phone and email. Excellent customer service and a high sense of urgency when assisting customers are key attributes that will contribute to the success of the Partner Account Specialist.
JOB DUTIES:
- Operate within multiple ERP systems.
- Partner with internal departments and customers regarding outstanding payments.
- Conduct out-bound calls to establish payment confirmations and reply to partner inquiries.
- Responsible for answering the accounting email inbox pertaining to invoices, account discrepancies and questions, and other general partner requests.
- Assist with maintaining appropriate accounts receivable aging for all partners.
- Partner with and assist Customer Service and Sales departments in handling specific partners with credit and account related inquiries, offering a strong resource to resolve requests timely.
- Support existing processes and procedures for proper application of payments and accuracy of partner account balances.
- Issue credit memos and invoices.
- Post incoming cash transactions.
- 2 years relevant experience in collections.
- 2 years of experience in customer service.
- Experience in consumer electronics industry.
- SAP B1 and/or SAGE Experience.
- Advanced skill set for Microsoft Excel and Word.
- Join us to work on a collaborative and comradery filled team, with the opportunity to be mentored by experienced leaders.
- Agile environment, with challenges that will drive your continued professional development.
Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com .
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster , "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision . Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice . If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
JOB INFO
Job Identification : 15576
Job Category : Accounting
Posting Date : 2025-03-06T17:24:14 00:00
Job Schedule : Full time
Locations : 1800 Continental Blvd., Charlotte, 28273, US; 2 Corporate Center Dr, Melville, 11747, US; 1355 W Innovation Way, Lot 4, Lehi, 84043, US
(Hybrid)
Business : ADI Global Distribution
Hiring Salary Range : The typical hiring salary for this role, ranges from USD $20.92 to $34.86 per hour but varies by specific work location. For example, the hiring salary for this role in Melville, NY is $25.10 to $41.83 per hour and New York City, NY is $26.14 to $43.57 . Within a range, Resideo determines base pay for an individual based on various factors, including market conditions, skills, and experience.
Benefits : Resideo provides comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays.
US Visa Sponsorship Eligibility : This position is not eligible for US visa sponsorship
Salary : $21 - $42
