What are the responsibilities and job description for the Senior Quality Manager position at Adient?
Job Overview
As the Director of Quality Excellence at Adient, you will be responsible for leading the execution of quality deliverables for the Metals Division. This role requires direct responsibility for Customer Interface, Craftsmanship, and Warranty performance. Your additional responsibilities will include AQE, QE, and QM staffing, training, and performance reviews. You will also be responsible for Supplier management and Quality performance.
Key Responsibilities:
• Prepare a monthly assessment of all quality deliverables for each program within the BU areas.
• Mitigate the risk of any missed quality deliverables with the execution of appropriate corrective action plans and glide paths.
• Review and approve Quality deliverables.
• Actively participate in Program Reviews, and Phase Exit Reviews.
• Actively participate in monthly product reviews by presenting current issues and systemic improvement to prevent reoccurrence within specific plants and other applicable plants in the network.
• Function as the primary point of contact to the particular Customer for responding to quality issues, Potential Product Safety Concerns (PPSC), Quality Key measure performance, and other "Customer Specific" initiatives.
• Develop key Customer relationships in the Supplier Quality Area.
• Communicate Customer issues, Adient's performance in the eyes of the Customer, and unique Customer quality systems / procedures to the appropriate individuals within Adient, and assure that appropriate actions are taken.
• Work for improvement in or maintaining Green Customer Score Cards.
• Ensure the successful implementation of Adient Quality Systems and ensure continued certification to IATF 16949, including customer specific requirements.
• Assure commandment audits are completed on time per yearly plan, and lessons learned from PPSC / IRs are driven back into commandment requirement.
• Drive continuous improvement of Customer specific Warranty performance data. Ensure that the appropriate issues are identified, root cause determined, and corrective actions implemented.
• Assure that known product quality concerns are addressed and improvement is measured on Glide path for Warranty.
• Develop QE resource budgets and staffing needs. Participate in the interview process, and add resources, as they are needed.
• Develop and execute Annual Development Plans, Performance Reviews, and succession plans for each AQE, QE, and QM that is in the Business Unit.
• Participate in the quoting process to ensure that the appropriate quality resources and objectives are considered prior to receiving the business award.
• Ensure that all deliverables are completed on time, and that any critical issues are identified and resolved in a timely manner.
Requirements:
• A Bachelor's Degree in a technical area is required (or equivalent experience). Specific education and training in Quality disciplines including (minimum) IATF 16949, VDA, Continuous Improvement, Total Quality Management, PPAP, FMEA, Control Plans, DOE, and SPC are also required.
• People development and leadership experience is required.
• 5 years of automotive experience in welding and stamping preferred.
Work Environment:
This position is based in Plymouth, MI.
As the Director of Quality Excellence at Adient, you will be responsible for leading the execution of quality deliverables for the Metals Division. This role requires direct responsibility for Customer Interface, Craftsmanship, and Warranty performance. Your additional responsibilities will include AQE, QE, and QM staffing, training, and performance reviews. You will also be responsible for Supplier management and Quality performance.
Key Responsibilities:
• Prepare a monthly assessment of all quality deliverables for each program within the BU areas.
• Mitigate the risk of any missed quality deliverables with the execution of appropriate corrective action plans and glide paths.
• Review and approve Quality deliverables.
• Actively participate in Program Reviews, and Phase Exit Reviews.
• Actively participate in monthly product reviews by presenting current issues and systemic improvement to prevent reoccurrence within specific plants and other applicable plants in the network.
• Function as the primary point of contact to the particular Customer for responding to quality issues, Potential Product Safety Concerns (PPSC), Quality Key measure performance, and other "Customer Specific" initiatives.
• Develop key Customer relationships in the Supplier Quality Area.
• Communicate Customer issues, Adient's performance in the eyes of the Customer, and unique Customer quality systems / procedures to the appropriate individuals within Adient, and assure that appropriate actions are taken.
• Work for improvement in or maintaining Green Customer Score Cards.
• Ensure the successful implementation of Adient Quality Systems and ensure continued certification to IATF 16949, including customer specific requirements.
• Assure commandment audits are completed on time per yearly plan, and lessons learned from PPSC / IRs are driven back into commandment requirement.
• Drive continuous improvement of Customer specific Warranty performance data. Ensure that the appropriate issues are identified, root cause determined, and corrective actions implemented.
• Assure that known product quality concerns are addressed and improvement is measured on Glide path for Warranty.
• Develop QE resource budgets and staffing needs. Participate in the interview process, and add resources, as they are needed.
• Develop and execute Annual Development Plans, Performance Reviews, and succession plans for each AQE, QE, and QM that is in the Business Unit.
• Participate in the quoting process to ensure that the appropriate quality resources and objectives are considered prior to receiving the business award.
• Ensure that all deliverables are completed on time, and that any critical issues are identified and resolved in a timely manner.
Requirements:
• A Bachelor's Degree in a technical area is required (or equivalent experience). Specific education and training in Quality disciplines including (minimum) IATF 16949, VDA, Continuous Improvement, Total Quality Management, PPAP, FMEA, Control Plans, DOE, and SPC are also required.
• People development and leadership experience is required.
• 5 years of automotive experience in welding and stamping preferred.
Work Environment:
This position is based in Plymouth, MI.
