What are the responsibilities and job description for the Insurance Customer Service Rep position at Adil Fala-Farmers Insurance Agency?
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
We are seeking a passionate, self-driven, natural born sales person with a desire to make a difference in peoples lives. As our newest insurance sales representative you will sell, market, and service our insurance products to existing clients and new customers. As a full-time sales representative you will help individuals, families, and small businesses secure their tomorrows.
Salary: $500000.00 - $80000.00 per year
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Career Growth Opportunities
Retirement Plan
Responsibilities
- Secure all Trailing Documents from customers.
- Complete Evidence of Insurance requests.
- Take premium payments from customers.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Provide exceptional customer service.
Requirements
Property & Casualty insurance license is required.
Be a fantastic presenter.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Professional phone etiquette.
Problem-Solving Capabilities.
Company Description
Salary : $80,000 - $500,000
