What are the responsibilities and job description for the Full Time Floating Teller position at Adirondack Trust Company?
SUMMARY:
The bank teller is the face of ATC and responsible for rendering a high standard of service to all customers. Must be able to interact with customers and colleagues in a pleasant, professional manner, while conducting appropriate transactions and meeting the customers’ needs. Employees must be willing to perform all necessary job functions and meet the demands of the position and uphold all customer confidentiality.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Process personal/business checking and savings deposits in the form of cash or check. Verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit.
Cash checks according to regulation protocol.
Accept loan and/or tax payments. Verify payment amount and issue receipt.
Process Money Orders and Treasurer's Checks.
Ensure teller station is properly supplied, balance drawer daily, including periodic batching of cashed checks, count and roll loose coins.
Functional knowledge of Horizon system.
Answer any and all customer questions, resolve customer problems, help with account statements, and refer customers to the proper department for issues that cannot be resolved at the teller line.
Ensure customer satisfaction while adhering to company and regulatory policies.
- Other duties may be assigned.
EDUCATION and/or EXPERIENCE:
A High School Diploma or GED equivalent is required.
Cash handling, and customer service experience is required.
Strong interpersonal relationship skills and the demonstration of effective listening and communication abilities are highly recommended.
PHYSICAL DEMANDS:
Must be able to hear well enough to communicate with customers, co-workers, and outside bank personnel.
Communicate Orally.
Normal daily physical activities to include: walking, standing, sitting, stooping, bending, pushing, and pulling.
Must be able to read reports and use computer.
Occasionally will lift 20-30 pounds (files, cash drawer, etc.)
Adirondack Trust is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, transgender status, gender identity, gender dysphoria, sexual orientation, national origin, physical or mental disability, protected veteran status, marital and familial status, domestic violence victim status, known relationship or association with any member of a protected class or other characteristics protected by applicable law.
