What are the responsibilities and job description for the Developer II position at Aditi Consulting?
Payrate: $ 53.00 - $ 58.00 /hr.
Required Skills:
Preferred Skills:
Pay Transparency:
The typical base pay for this role across the U.S. is: $ 53.00 - $ 58.00 /hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy (https://www.aditiconsulting.com/privacy-policy).
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. By applying to this position, you agree to Aditi’s use of AI technology including calls from an AI Voice Recruiter.
#AditiConsulting
Required Skills:
- Bachelor’s degree in engineering, Computer Science, Mathematics etc.
- Prioritize and cultivate a positive user support experience.
- Manage and work the Salesforce support queue by promptly triaging cases, answering end-user questions, fulfilling requests, and resolving system incidents in a timely and customer centric manner.
- Initiate or join face-to-face, or virtual meetings to resolve customer concerns, gain feedback or prioritize enhancements.
- Leverage available documentation, training, team resources, and vendor support teams to administer all team applications
- Assist in monitoring data quality and integrity. Execute data migration/cleansing projects.
- Take initiative to improve support processes, decreasing delivery time, and improving customer satisfaction. Look for ways to automate manual processes and increase self-service capabilities.
- Collaborate with internal teams effectively, seek to understand user experience and stakeholder perspective on operational processes, and deliver clear solutions to stakeholders.
- 24/7 ownership and resolution of Salesforce system issues and outages
Preferred Skills:
- 2 years' experience implementing and configuring Salesforce.com for 300 users
- Understanding of and detailed experience with the Salesforce.com architecture
- Understanding of the capabilities and constraints of the Salesforce CRM application coupled with good understanding of the business processes (, Marketing, Partner Management, etc.)
Pay Transparency:
The typical base pay for this role across the U.S. is: $ 53.00 - $ 58.00 /hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy (https://www.aditiconsulting.com/privacy-policy).
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. By applying to this position, you agree to Aditi’s use of AI technology including calls from an AI Voice Recruiter.
#AditiConsulting
Salary : $53 - $58
