Demo

Order Specialist III

Aditi Consulting
Waukesha, WI Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 4/26/2025

Payrate : $25.71to $25.71 / hr

Summary :

The Sales Support Specialist is responsible for driving daily field sales operations efficiency and accuracy by providing administrative and tactical support to the field sales teams. Administrative support includes but is not limited to quote creation / edits, processing orders, change orders and concession workflow creation and closure, as well as analytical work.

Essential responsibilities :

  • Act as liaison and partner with field sales team to meet commitments and resolve issues
  • Assist with funnel management, quote creation, change orders, concessions and non-standard terms requests
  • Timely document creation and distribution to sales team to meet customer commitments
  • Coordinate workflow closures across all functional teams
  • Proactively resolve and escalate issues across functions when necessary
  • Collect, consolidate and disseminate information from / to all team members to ensure knowledge sharing and execution for assigned function
  • Drive commercial compliance by supporting legal escalation workflow activities. Support any audits necessary including assisting with revenue risk mitigation during quarter close activities.
  • Engage in special projects to drive or improve business performance
  • Drive continuous improvement on all related processes to ensure standardization and simplification
  • Enable team culture and drive organization to improve customer / client satisfaction levels and responsiveness

Qualifications / Requirements :

  • 2 years experience in customer service or field support role.
  • Proficient in use of Microsoft Office (specifically Outlook, Excel, Word, PowerPoint) with speed and accuracy.
  • Excellent verbal and written communication.
  • Ability to work under pressure against tight deadlines, getting work right the first time. High level of telephone and customer care skills.
  • Time management skills with the ability to work with accuracy and minimum of supervision.
  • Excellent organizational, project management and time management skills, including multi-tasking and ability to prioritize to meet aggressive deadlines.
  • Ability to problem solve and drive issues to resolution
  • Desired characteristics :

  • 2 years working experience in commercial field
  • Working knowledge of SalesForce.com
  • Ability to quickly adapt in an environment where priorities change frequently
  • Excellent interpersonal, team and influencing skills
  • Dependable, reliable, responsible, dedicated, committed
  • Compensation :

    The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate's qualifications, skills, competencies, experience, location and end client requirements).

    Benefits and Ancillaries :

    Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.

    Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions.

    AditiConsulting

    Salary : $26

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