Demo

Quality Complaints Senior Associate

Aditi Consulting
Thousand Oaks, CA Full Time
POSTED ON 3/29/2025
AVAILABLE BEFORE 4/27/2025
Payrate: $24.00 - $28.00/Hour

Responsibilities:

  • Receive, clean, and evaluate product complaint return samples
  • Interface with various sites and business partners
  • Manage complaint return sample inventory
  • Author technical assessment reports

Requirements:

  • Bachelor's Degree in Life Sciences or related field or the equivalent combination of education and/or experience.
  • Typically 2 plus years of related quality assurance or manufacturing experience in a GMP pharmaceutical or medical device industry.
  • Evaluate documentation and operation according to company guidelines. Be self motivated, attentive to details and able to prioritize and meet deadlines.
  • Basic statistical mathematical skills including the ability to trend data.
  • Basic project management skills. Independently understand, follow and implement instructions.
  • Written and verbal communication & collaboration skills. Strong word processing, database and spreadsheet application skills.
  • Strong organizational skills with the ability to manage multiple projects or assignments.
  • Role may involve periods of prolonged sitting and standing.
  • Role may involve lifting boxes and storage containers of up to 50lbs.
  • Role may involve transporting samples to different buildings across campus.

Top 3 Must Have Skill Sets:

  • Attention to Detail
  • Organizational skills
  • Communication skills
  • GDP/GMP is a plus

Day to Day Responsibilities:

Receive, open, and verify returned samples from patients and healthcare providers. Photograph and perform X-ray evaluations of the returned samples. Document a written inspection of the returned unit to submit in the GMP BioConnect System. File completed samples in storage. Clean and prepare Biomailers for the mail center to ship to patients/HCP. Transfer units to the warehouse for shipment to other sites.

Pay Transparency:

The typical base pay for this role across the U.S. is: $24.00-$28.00 per hour. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.

For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy (https://www.aditiconsulting.com/privacy-policy).

Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. By applying to this position, you agree to Aditi’s use of AI technology including calls from an AI Voice Recruiter.

#AditiConsulting

Salary : $24 - $28

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