Claims Specialist

Company Description

At Adjusting Experts, we bring over 16 years of experience in the public adjusting industry. Our growing team is built on a foundation of expertise, integrity, and a commitment to client success. We specialize in handling all types of residential and commercial property damage claims.

More than just a team, we’ve built a strong company culture centered around collaboration, professionalism, and continuous growth. At Adjusting Experts, we’re not just adjusting claims—we’re redefining the standard for client advocacy and truly innovating the industry with our systems and AI technology.

Job Overview:

We are seeking a skilled and detail-oriented Claims Specialist to join our team. The Claims Specialist will be responsible for managing the claim and assisting the Public Adjuster throughout the entire claims process, from initial claim filing to final resolution. This role requires a deep understanding of insurance policies, strong communication skills, and the ability to work closely with claimants, adjusters, and other stakeholders to ensure timely and fair outcomes.

Key Responsibilities:

• Claims Management: Handle and process a wide variety of insurance claims, ensuring compliance with company policies and regulatory standards.
• Claims Investigation: Investigate claims by gathering necessary documentation, reviewing coverage, and working with claimants, adjusters, and third parties to validate the claim.
• Estimate Review: Analyze estimates for property damage or losses, ensuring accuracy and consistency with policy terms.
• Documentation: Maintain thorough records of claims, including all documentation, correspondence, and status updates.
• Client Communication: Serve as the primary point of contact for claimants, providing updates, answering inquiries, and explaining claims decisions and procedures.
• Compliance: Ensure all claims processes adhere to legal and regulatory guidelines, as well as company protocols.

Qualifications:

• Experience: 2 years of experience in claims processing, insurance, or a related field.
• Knowledge: Strong understanding of insurance policies, claims procedures, and estimate reviews.
• Skills: Excellent problem-solving skills, attention to detail, and ability to manage multiple claims concurrently.
• Communication: Strong interpersonal and communication skills, with the ability to interact professionally with clients and internal teams.
• Technical: Proficient with claims management software and office tools (e.g., Microsoft Office).

Benefits

• Professional development and continuous learning opportunities.
• Positive company culture with a focus on growth and collaboration.

Location: This role is based in Miami Florida (In-office)

Florida Federal Statements

Adjusting Experts is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic as established by law.

If you need assistance or an accommodation due to a disability, please let us know how we can accommodate.