What are the responsibilities and job description for the Payment Processor position at Adjusting Experts?
Company Description
At Adjusting Experts, we bring over 16 years of experience in the public adjusting industry. Our growing team is built on a foundation of expertise, integrity, and a commitment to client success. We specialize in handling all types of residential and commercial property damage claims.
More than just a team, we’ve built a strong company culture centered around collaboration, professionalism, and continuous growth. At Adjusting Experts, we’re not just adjusting claims—we’re redefining the standard for client advocacy and truly innovating the industry with our systems and AI technology.
Role Description
This is a full-time, on-site role for a Payment Processor at Adjusting Experts, Inc. In this role, you will be responsible for processing payments, reviewing insurance claims, and ensuring accuracy in estimate reviews. The ideal candidate will have a strong understanding of insurance claims processes and will work closely with our claims team to ensure timely and accurate payments.
Key Responsibilities:
- Payment Processing: Accurately process and record payments related to insurance claims, ensuring all transactions comply with company policies and regulations.
- Claims Review: Collaborate with adjusters and claims specialists to review claims, ensuring proper documentation, accurate estimates, and compliance with policy terms.
- Estimate Review: Analyze damage estimates and associated costs to confirm accuracy before payment approval.
- Claims Communication: Work with the claims team to resolve discrepancies, follow up on outstanding claims, and ensure timely payment resolutions.
- Data Entry: Enter claim and payment information into the system, maintaining accurate and organized records for all transactions.
- Compliance: Ensure all payments are processed in accordance with legal and regulatory guidelines, particularly insurance-related regulations.
- Customer Support: Communicate with clients regarding payment statuses, assisting with inquiries related to their claims and payments.
Qualifications:
- Experience: 2 years of payment processing experience, preferably in an insurance or claims environment.
- Knowledge: Solid understanding of insurance claims, damage estimates, and policy terms.
- Skills: Strong organizational skills, attention to detail, and proficiency with claims management software and payment systems.
- Communication: Excellent verbal and written communication skills to effectively collaborate with internal teams and external clients.
- Technical: Experience with payment processing software and claims management tools is a plus.
- Language: Bilingual is a bonus if you speak both Spanish and English.
Benefits
- Professional development and continuous learning opportunities.
- Positive company culture with a focus on growth and collaboration.
Location
This role is based in Miami Florida (In-office)
Florida Federal Statements
Adjusting Experts is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic as established by law.
If you need assistance or an accommodation due to a disability, please let us know how we can accommodate.
