What are the responsibilities and job description for the Account specialist position at ADM?
Summary :
The Account Specialist is an integral part of the ADM Origination Team and will have a core focus on providing support for all of the producer facing business functions.
You will assist the Regional Team in meeting its origination goals and providing ADM’s customers with the highest level of service.
What You’ll Do :
Provide outstanding customer service to our producer customers and manage transactional producer accounts. A heavy emphasis will be placed on fostering relationships and supporting your origination teammates.
Other significant duties include as follows :
- Lead all contract related tasks including entry, pricing, signature maintenance, past-due deliveries / terms, non-traditional contract expiration awareness and any state related documentation requirements for unpriced grain contracts
- Handle accounting details for each customer including farm splits, grain application and settlement direction efficiently and accurately
- Engage with our customer base by answering inbound phone calls, providing account information, and purchasing multiple commodities in multiple locations
- Address any customer accounting questions, concerns or mistakes promptly and professionally
- Maintain and communicate critical location specific information to customers regarding bids, hours and other significant announcements
- Enter and maintain offers and hedges for grain purchases as needed
- Understand and articulate discount schedules, by commodity, to customers as needed
- Develop an understanding of ADM’s producer contract portfolio
- Maintain up to 100 traditional accounts
- Support regen ag programs by helping with reporting and data collection
Who We’re Looking For :
- Exceptional Customer Service Skills
- Knowledge and understanding of the farming / agriculture industry is helpful, but not required
- Ability to learn and understand new software or other applications necessary to perform essential responsibilities authoritatively
- High attention to detail, well-organized and effective time management skills are imperative
- Ability to be accurate and timely in a dynamic work environment
- Ability to work as a team and develop and implement new processes and procedures
- Strong communication internally and externally is vital to the success of this role
- Proficient in internal and external software systems including Microsoft Office Suite
- Minimum of 1-3 years quality work experience.
Excited about this role but don’t meet every requirement listed? Studies show that often applicants will self-select out if they don’t check every box.
We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
AJCIND
Ref : 86390BR
IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance.
We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career.
We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed : people of color, women, gender non-conforming, LGBTQIA , veterans and persons with disabilities.
For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here :
About ADM
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow.
We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company.
Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more.
From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at
Req / Job ID
86390BR
LI-Onsite
Ref ID
LI-SH2
Last updated : 2024-06-12
