Unit Supervisor

*THE SELECTED CANDIDATE(S) WILL BE OFFERED A SALARY OF $96,901*

THESE POSITIONS ARE ONLY OPEN TO THOSE WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE LISTED ABOVE.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Division of Child Protection (DCP) is charged with investigating all allegations of child abuse and maltreatment that NYC receives from the New York Statewide Central Register of Child Abuse and Maltreatment. Each year, the division’s child protective services investigate about 50,000 reports. DCP is comprised of approximately 3,500 employees who work across the five boroughs at nineteen sites known as Borough Offices. DCP’s Child Protective Services staff consists of the Family Preservation and Family Services Units (FPP and FSU), Emergency Children’s Services (ECS), and the Office of Special Investigations (OSI).

DCP Protective/Diagnostic (PD) Units, within DCP, are located across all five boroughs and are charged with investigating reports of alleged child abuse and neglect. The PD Child Protective Team is the largest within DCP, and the largest in each of the Borough offices. Child protective staff is responsible for investigating every allegation that is reported and conducting a comprehensive assessment of the immediate safety and risk of future harm to each child in the family. Based upon the case circumstances, child protective staff may act immediately to protect the children.

Under supervision of a Child Protective Manager, with wide latitude for independent judgement and decision-making, the Unit Supervisor will supervise a unit of 5 Child Protective Specialists and 1 Child Protective Specialist Supervisor Level I.

The responsibilities of the Unit Supervisor will include, but will not be limited to:

• Provide on-going training and guidance to all casework staff to ensure all case practice requirements are met
• Assist staff in managing casework staff workloads and facilitating workflows with other internal and external units
• Monitor subordinates’ compliance in adhering to required face to face contacts and visits, and reviews written records and available controls
• Ensure that appropriate assessments are completed, and service plans are formulated within required timeframes
• Attend departmental conferences and transmits information and policies to staff
• Monitor time and leave, and rate/evaluate the job performance of subordinates
• Develop and support staff as well as take appropriate disciplinary measures, as needed
• Conduct weekly conferences and review ongoing work assignments with subordinates
• Document conferences, and follow-up to ensure required case practices are completed
• Conduct field visits for the purposes of investigations or consultations, as needed
• Maintain accurate count of subordinates’ caseloads, and accurate unit coverage during vacations
• Arrange and conduct case conferences when appropriate, both external and internal
• Present and explain new agency policies and practices to subordinates in a timely manner
• Exemplify leadership skills of effective communication and serve as a role model, coach, and educator for subordinates on a regular basis

Please provide a cover letter specifying the borough you would like to be interviewed for.

Work Location(s): Brooklyn East and Bronx South

TO APPLY

Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID# 689514
No phone calls, faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted.