What are the responsibilities and job description for the Manager, Program Management position at Adobe Systems?
Changing the World through Digital Experiences
We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
The Opportunity
The Manager, ACS Strategic Initiatives, leads a team of program managers who develop and run pivotal initiatives across Adobe Customer Solutions (ACS) and Digital Experience businesses. This leader will coordinate the development of programs and processes that support innovative customer solution initiatives and actively develop and implement new strategies to serve Adobe customers.
Key Responsibilities
- Partner with strategy, operations, and field leaders to build and implement strategic program plans mapped to the organization's go-to-market strategy.
- Lead, mentor, and manage a team to deliver at the highest quality and intended customer value.
- Critical cross-functional meetings to align the team, driving agenda and action items, and ensuring relevant insights are widely shared to ensure delivery.
- Act as a primary source of information for the 'when' and 'how' of critical initiatives in the portfolio and the overall portfolio itself.
- Work with their team to prepare regular executive-facing readouts of program performance and risks.
- Bring program management rigor and strive for continuous improvement to our program management approach.
Requirements
- Exceptional leader who is articulate and has ability to navigate ambiguity, and deliver customer-centric results.
- 6 years of program management and leadership experience in an operations team or running a Program Management Office (PMO) with a proven track record leading large global technology initiatives.
- Exceptional cross-functional collaborator; Inventive problem-solver who can lead and influence with various partners.
- Excellent attention to detail, verbal and written interpersonal skills, and an ability to present to leaders and executives.
- Able to prioritize and multi-task in a fast-paced, dynamic environment.
- Experience leading diverse individuals with different experiences, skills, and backgrounds.
- Strong EQ and interpersonal skills with the ability to work effectively with people at all levels.
- Bachelor's degree or equivalent experience, with proven experience in program and people management.
- Experience with Project Management Tools (Workfront, Jira, etc.) and virtual collaboration tools (SharePoint, Wiki, Miro, etc).
At Adobe, we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.
