What are the responsibilities and job description for the Account Associate - State Farm Agent Team Member position at Adolfo Torres - State Farm Agent?
Benefits :
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION :
As an Account Associate for Adolfo Torres - State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES :
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS :
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Experience managing client relationships is preferred
Excellent communication skills - written, verbal, and listening
Dedicated to customer service
Able to anticipate customer needs
Able to effectively relate to a customer
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Pride in getting work done accurately and timely
Ability to multi-task
Property and Casualty license (or ability to obtain)
BENEFITS :
Paid time off (holidays and personal / sick days)
Salary plus commission
Growth potential / opportunities for advancement within my agency
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