What are the responsibilities and job description for the Scheduler / Home Health position at Adoration Home Health and Hospice?
Our Company:
Are you a superstar multitasker with exceptional administrative skills? Adoration Home Health is searching for a passionate and dedicated Scheduler to join our dynamic team in High Point, NC!
What You’ll Do (but not limited to):
Location: High Point Branch
Our comprehensive benefits include:
Responsibilities:
Adoration Home Health and Hospice
Overview:
Scheduler / Home Health
Are you a superstar multitasker with exceptional administrative skills? Adoration Home Health is searching for a passionate and dedicated Scheduler to join our dynamic team in High Point, NC!
What You’ll Do (but not limited to):
- Play a pivotal role in supporting the branch with a variety of administrative tasks.
- Collaborate with the clinical manager and staff to manage patient schedules effectively, ensuring visits align with ordered frequencies and meet regulatory standards.
- Be the organizational backbone of our operations, helping to deliver outstanding care to our patients.
Join us and make a meaningful difference in the lives of those we serve!
Location: High Point Branch
Coverage area: Guilford County
Schedule: Mon - Fri, in office
Must Have: Scheduling experience in a healthcare setting, home health is a plus!
Our comprehensive benefits include:
- Competitive compensation
- Employee referral program
- Tuition reimbursement
- Paid time off
- 401(k) retirement savings plan
- Medical, dental and vision
- Life insurance
- Flexible Spending Account (FSA)
- Employee discounts
- Community Service Opportunities
Responsibilities:
The Scheduler is responsible for effective service delivery to clients, guiding, and directing Direct Support Professional (DSP) schedules. The
Scheduler will assist with the assignment of appropriate staff to clients, schedule client services, identify problem situations and assist in
problem solving to strive for optimum outcomes.
Scheduler will assist with the assignment of appropriate staff to clients, schedule client services, identify problem situations and assist in
problem solving to strive for optimum outcomes.
- Coordinates In-Home support services between DSPs and persons served
- Participate in staff meetings with Branch Manager and other staff
-
Communicate with Management regarding situations needing special attention, any change of client's condition/needs, and any
situation that may require disciplinary action of staff - Ensures DSPs complete all required training
- Assists with providing training as necessary
- Assigns DSPs to schedules and appointments in a timely manner
- Monitors attendance and punctuality of DSPs for service appointments
- Maintains data integrity for all assigned, including templates, valid authorizations, time and attendance
- Assumes on-call responsibility, and in the absence of appropriate staffing, may provide client direct care
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Ensures home care services are in compliance with agency philosophy, policies and procedures, and in accordance with state
and federal licensing laws & regulations - Ensures submission of proper timekeeping and paperwork
- Other duties as assigned
- Excellent customer service, communication, and problem solving skills
- Must be able to function well under pressure, make decisions quickly and manage confidential information
- High School Diploma
- Valid driver's license and insurance
- Two or more years of general office and computer experience
- Solid experience working with the public, presenting a friendly, professional appearance while interacting with people
Scheduler / Home Health
