What are the responsibilities and job description for the Customer Success Representative position at Adose Capital?
Are you ready to take charge of your career and make an impact in the world of sales? Join our team as a Customer Success Representative, where you’ll play a vital role in driving growth and connecting with customers across Brooklyn.
About Us :
We’re a fast-growing company that partners with industry-leading brands like Verizon. Our mission is to deliver innovative solutions and exceptional customer experiences. With a culture built on teamwork, growth, and inclusion, we’re dedicated to helping our employees thrive both professionally and personally.
What You’ll Do in The Customer Success Representative Role :
- Proactively identify opportunities to upsell and enhance customer engagement by expanding their use of our services, based on customer usage patterns and relationship development
- Develop and nurture relationships with new customers and support customers on how our services best meet their needs
- Understand customer needs and requirements through active listening, probing questions, and observing body language to close sales
- Identify opportunities, present tailored solutions, and close deals to meet or exceed monthly sales goals.
- Create and execute sales plan, leveraging market insights to maximize revenue.
- Represent our company’s values and commitment to excellence during every interaction.
- Work closely with internal teams to ensure seamless customer onboarding and satisfaction.
