What are the responsibilities and job description for the Dental Front Desk Agent position at ADP Dental?
**Join Our Dynamic Dental Team as a Front Desk Agent!**
Are you passionate about making a difference in people's lives by providing exceptional customer service? Our thriving dental practice is looking for a friendly, organized, and detail-oriented individual to be the face of our office as a Front Desk Coordinator. This is your opportunity to become part of a supportive team that values professional growth, teamwork, and delivering outstanding patient care.
**What We Offer:**
- A positive and friendly work environment in a state-of-the-art dental facility.
- Competitive compensation package with bonus opportunities.
- Comprehensive training to ensure your success in the role.
- Opportunities for professional development and growth within the practice.
- A supportive team that values communication and collaboration.
**Key Responsibilities:**
- Greet and welcome patients with a smile, making them feel comfortable and valued.
- Manage patient appointments, including scheduling, rescheduling, and confirming.- Handle patient check-ins and check-outs efficiently, ensuring all necessary paperwork is complete and accurate
.- Answer phone calls promptly, providing courteous and informative responses to inquiries.- Process payments and explain dental services and payment options to patients.
- Maintain a clean, organized, and welcoming front office area.
**Qualifications:**
- Excellent communication and interpersonal skills.- Strong organizational skills and the ability to multitask effectively
.- Experience in customer service; dental office experience is a plus but not required.- Proficiency in dental practice management software is advantageous (DENTRIX).
- A commitment to providing exceptional customer service.If you are a motivated individual with a desire to thrive in a patient-focused, team-oriented environment, we would love to hear from you! Please submit your resume and a cover letter explaining why you are the perfect fit for our team.
Don’t miss this opportunity to join our dental family where your contribution will be valued and your professional growth nurtured. Apply today!
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Benefits:
- Employee discount
- Free parking
- Paid time off
- Uniform allowance
Schedule:
- Monday to Friday
Experience:
- Customer service: 2 years (Required)
- Computer skills: 2 years (Required)
- Dental terminology: 2 years (Required)
Language:
- English (Required)
- Spanish (Preferred)
Work Location: In person
Salary : $16 - $22