What are the responsibilities and job description for the Implementation Manager MM35972491 position at ADPI?
Implementation Manager MM35972491
8 Month Contract
Hybrid in Boston, MA
Summary: Serve as an Implementation Manager for applications and technologies within Protection New Business and Underwriting. Directly support the overall Underwriting organization with a focus on our Platform Modernization. Role includes new system implementations, API implementations and Policy and Procedure implementations. Underwriting platform experience preferred. Must be able to work in a dynamic, matrixed organization, bringing together the perspectives of many and the End-to-End requirements across the customer experience for successful operations implementation.
Minimum Qualifications
- 7 years of experience in project and / or program implementation. management, with a focus on operations and core systems in a financial institution.
- B.S. in Business Management, Information Systems, or equivalent experience.
Preferred Qualifications
- Strong understanding of underwriting systems and the associated processes.
- Familiarity with Life system terminology and acronyms.
- Excellent management skills, including proficiency with implementation management tools and methodologies.
- Exceptional problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
- Ability to manage multiple priorities and work under pressure in a fast-paced environment.
- Proven track record of successfully implementing complex projects and leading cross-functional teams.
The following duties for this position are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned:
- Lead and manage multiple projects related to core systems and operations, from initiation through completion, ensuring they are delivered on time, within scope, and within budget.
- Single point of contact for stakeholders during the implementation process
- Coordinate with stakeholders to organize and plan successful implementation strategies and timelines.
- Offer a consultative approach while demonstrating a solid knowledge of how products rollouts and how the various workstreams impact each other.
- Deliver exceptional and timely customer service when addressing implementation questions and issues.
- Display an understanding of interdependencies/relationships with other internal partners and build cohesive partnerships with internal stakeholders.
- Identify project risks and develop mitigation strategies to ensure successful outcomes.
- Experience implementing data vendors and sources.
- Monitor and report on project progress, providing regular updates to senior management and stakeholders.
- Facilitate communication and coordination among departments to ensure smooth project execution.
- Familiarity with code deployments
- Strong documentation skills for requirements, implementation planning, status updates, management reporting and remediation options.
- Assist with testing end-to-end connectivity and useability of implemented deployments.
- Be fully committed to the organization’s values of practicing positivity, being proactive & progressive, cultivating collaboration, growing & guiding, and being adaptable & resourceful.
