Customer Service Representative

Are you a people person who thrives on providing exceptional service? Do you enjoy working in both dynamic office settings and vibrant retail locations where every day brings new opportunities to shine? If so, Adrenaline Marketing wants you on our team as a Customer Service Representative!

This is an in-office and on-site retail position where you’ll work directly with customers to ensure they have an outstanding experience. If you love face-to-face interactions, enjoy working in varied environments, and want to grow your career in a fast-paced setting, we’d love to meet you!

Key Responsibilities

• Greet customers with a smile and create a welcoming atmosphere in both office and retail locations.
• Assist customers with inquiries, product questions, and purchases to ensure a seamless experience.
• Resolve customer concerns in a professional, solution-oriented manner, both in-person and over the phone.
• Collaborate with team members to achieve company goals and customer satisfaction metrics.
• Maintain a clean, organized, and professional workspace in both settings.
• Stay up-to-date on product details, company policies, and promotions.
• Process transactions efficiently, ensuring accuracy whether in a retail or office environment.
• Build strong customer relationships to encourage repeat business and satisfaction.
• Provide tailored product recommendations to enhance the customer experience.

Qualifications

• High school diploma or equivalent.
• Previous customer service, retail, or office experience preferred but not required.
• Strong communication skills with the ability to engage with customers in a friendly, professional manner.
• A positive, energetic attitude and a passion for helping people.
• Ability to multitask and thrive in fast-paced office and retail environments.
• Basic computer skills, including familiarity with point-of-sale systems and office software.
• Flexible availability, including weekends and some travel between retail locations and office settings.
• Team-oriented mindset with a strong work ethic.

Benefits of Joining Adrenaline Marketing

• Competitive hourly pay with opportunities for performance-based incentives.
• Flexible scheduling to support work-life balance.
• Exciting growth opportunities and career advancement within our team.
• Comprehensive training to set you up for success in both retail and office environments.
• A supportive, inclusive, and energetic team environment.
• Recognition programs to celebrate your hard work and contributions.
• Opportunity to work in varied, dynamic settings with engaging customer interactions.

Why Choose Adrenaline Marketing?

At Adrenaline Marketing, we’re more than just a team – we’re a family that values creativity, customer satisfaction, and growth. Whether in the office or in a retail location, we believe every interaction makes a difference. We invest in our team members through training, recognition, and opportunities for advancement. If you’re looking for a company that values your hard work and provides a fun, rewarding career, we’re the perfect fit for you!

How to Apply: If you’re ready to take the next step in your customer service career, apply today by submitting your resume through really. We can’t wait to meet you!

Adrenaline Marketing is an equal-opportunity employer and celebrates diversity in the workplace.

Job Types: Full-time, Seasonal

Pay: $15.22 - $17.44 per hour

Expected hours: No more than 45 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Education:

• High school or equivalent (Preferred)

Ability to Commute:

• Cincinnati, OH (Preferred)

Ability to Relocate:

• Cincinnati, OH: Relocate before starting work (Preferred)

Work Location: In person

Salary : $15 - $17