What are the responsibilities and job description for the Active Directory Administrator position at Adroitts?
This position will require being on-site 5 days a week, in either the Charlotte, NC or Detroit, MI office.
Job Description
Responsible for steady state application production support activities including, access management, audits, incident management, change management, event communications, etc. Collaborates closely with technology and business partners to analyze tactical and strategic solutions; uses that information, along with technology strategies to formulate solutions to meet business needs. Provides direction and oversight to design, develop, deploy, and maintain solutions that meet applicable business requirements. Maintains control of Change Management process. Responsible for resolving issues, mitigating risks, and escalating issues/risks when appropriate. This is a mid-level to senior-level highly technical role that will serve as a mentor to more junior sustain resources and will report to a Director of Technology Operations.
The successful candidate must have many years of enterprise experience in managing and maintaining an Active Directory environment and its processes. They must have the ability to learn and implement new technology and processes while providing technical leadership within IT in keeping the Client’s Active Directory platform current.
Job Responsibilities
- Assess, plan and communicate steady state upgrades/patches to key stakeholders and senior management.
- Oversee operational reporting, SLA management and the continuity of business/disaster recovery capabilities in the 24x7 sustain operational model.
- Drive and support end to end availability of all application and infrastructure components.
- Review existing workflow and systems to reduce duplication of effort and inefficiencies.
- Leverage existing technology and analyze new technology solutions to accelerate business goals
- Act as single point of contact for Client business users for platform availability
- Ensure all activities are managed per Client IT methodology and processes
- Partner with cross-functional IT Team and LOB partners to manage application severity incidents to quick resolution
- Review and approve root cause analysis and preventative action items
- Collaborate across a wide audience of stakeholders regarding business objectives, priorities, and impact of proposed changes
- Contribute to high impact problems/projects through in-depth evaluation of complex business processes, system processes, enterprise standards & procedures
- Partner with multiple teams to ensure appropriate solutions to meet goals as well as identify and define necessary system and process enhancements
Qualifications
- Bachelor’s degree in computer science or comparable experience.
- Broad and deep understanding of technical concepts in multiple specialized fields to develop technical solutions with a consultative approach
- Proficiency with incident management, root cause analysis and resolving production application issues with both short term and long-term solutions
- Ability to multi-task in a fast-paced environment while prioritizing work items appropriately
- Ability to manage and support enterprise business applications by leveraging internal and external teams along with third-party vendor solution
- Experience with Active Directory and Entra in a highly regulated environment
- Experience with Group and Conditional Access Policies
- Apply Role Base Access Control and Least Privileged concepts to delegated resources and applications
- Partner with technology and application teams provide a simple and secure delegation model
- Partner with business units and maintains metadata consumed by applications.
- Proficient with standard development tools such as Terrsform, PowerShell, GitLab, and .Net
- Working Knowledge of Hyper-V, Nutanix, Dynatrace, and Delinea.
