Manager Business Systems- AR

Opportunity at a Glance

This role will provide leadership direction and coordination for a team of Systems Analysts providing support and development of systems including Banner Student Accounts and Salesforce. This colleague will provide handson systems leadership as it relates to Accounts Receivables to ensure the delivery of business systems enhancements and process improvements to support the operations for the Adtalem institutions and companies.

Responsibilities

• Responsible for managing and developing departmental management staff as they direct daily operations of the business systems analysts.
• Responsible for ensuring key business systems align with current business process and organizational need.
• Leverages strong skill and expertise in business systems specifically in the Accounts Receivables (AR) module to successfully lead functional / technical analysis design construction testing and implementation of system enhancements and perform production maintenance supporting the success of ISS ATGE and multiple institutions. Serves as POC and SME for Business Systems items.
• Troubleshoots and provide solutions to Production issues and analyzes root cause to find a more permanent fix. Leads review identification and recommendations to technology and / or data enhancements to resolve issues support maintenance and improve existing processes and tools.
• Serves as primary liaison within ISS IT and institutions in regards to key functional system enhancements and system configuration.
• Independently manages multiple projects according to plan. Proactively creates plans monitors and assigns work follows up and reports progress to ensure work is delivered timely. Mitigates risks to project success and identifies and handles issues to ensure timely completion.
• Design develop and implement processes for system configuration of key processes that affect student accounts and Accounts Receivables. Implement best practices and identify continuous improvement opportunities to ensure that the team is working efficiently and effectively.
• Performs impact assessment of system updates / upgrades. Translate the results into a test plan that will ensure that the changes will be seamless in the Production environment.
• Provides leadership to promote and maintain integrity and accuracy of the configuration files that are loaded in the system and any other team deliverable
• Leads the planning of service requests implementation steps corrective actions upgrade recommendations and optimization steps for Banner technologies and products.
• Ensures that dashboards are updated accurate and effective.
• Coordinates development of training material for any new / changed business process flows within key systems. Look for opportunities to create any missing training materials SOPs and user guides for the team and stakeholders.
• Establishes service standards and metrics to measure service delivery and ensures that staff knows and understand their responsibilities authorities and accountabilities.
• Work with business partners and Information Technology personnel to identify business requirements and system development specifications for business changes and enhancement requests. Work with business processing groups to identify any process improvements that may necessitate system changes.
• Research reported issues within the Banner AR moduleand processes and translate into enhancement as needed.
• Supports compliance with Federal State and Institutional regulations.  Maintains documents and evidences that support compliance to regulations. Works with internal and external auditors for SOX compliance requirements.
• Create effective team and stakeholder communications as needed.
• Travels as needed.

Qualifications :

Additional Information :

In support of the pay transparency laws enacted across the country the expected salary range for this position is between $70696.34 and $124230.14. Actual pay will be adjusted based on jobrelated factors permitted by law such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including :

For more information related to our benefits please visit :

You are also eligible to participate in an annual incentive program subject to the rules governing the program whereby an award if any depends on various factors including without limitation individual and organizational performance.

Equal Opportunity Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Remote Work : Employment Type :

Fulltime

Key Skills

Design Engineering,Corporate Communications,ABB,Bpcs,Application Support

Vacancy : 1

Salary : $70,696 - $124,230