What are the responsibilities and job description for the Front Desk Receptionist position at Adult Family Health Services?
Salary: 16.00 hourly
Social Service agency is looking for a Front Desk Receptionist for full-time (40 hours) position.
Working Hours:
- Monday-Friday between the agency's hours 7am- 9pm.
Requirements:
- The ideal candidate must be proficient in computer usage, have excellent communication skills: both written and verbal, be detail-oriented and maintain a professional demeanor.
- Must be a flexible multi-tasker and a team player. Must have experience handling multiple phone lines.
- Have a cheerful phone personality.
- Must be well organized and present a neat and well-groomed professional appearance.
- Background check for criminal, driving, and employment verification are required upon hire.
- Must be able to fluently read, write and understand the English language.
- Must undergo a pre-employment drug screen, and random testing during employment.
Responsibilities:
- Responsible for operation of the switchboard and paging system, to answer all incoming call and redirecting them as needed.
- Greet Visitors and give direction to customers, visitors and guests.
- Be accountable for billing documents.
- Collect copays and insurance information as directed.
- Verify insurance coverage.
- Remind patients about their appointments and update calendar and appointments immediately.
- Be proficient in MS Office, email.
- Be able to perform other clerical duties as requested.
