Aftercare Case Management Coordinator

About Adult & Teen Challenge of Arkansas

Adult & Teen Challenge of Arkansas is a faith-based organization dedicated to helping men and women overcome addition through Christ-centered programs. Our mission is to provide hope, healing, and transformation for individuals seeking freedom from substance abuse.

Job Summary

The Aftercare Case Management Coordinator is responsible for providing ongoing support, guidance, and resources to graduates of Adult & Teen Challenge of Arkansas. This role ensures a smooth transition from the program into independent living, employment, and continued spiritual growth. The coordinator will develop individualized aftercare plans, facilitate connections with community resources, and maintain regular follow-ups with program graduates to promote long-term success. This position reports to the Chief of Staff.

Qualifications:

• Passion for faith-based addiction recovery and alignment with the mission of Adult & Teen Challenge.
• Bachelors degree in social work, counseling, ministry, or a related field preferred, but a minimum of a High School Diploma or GED may be accepted.
• Experience in case management, social services, or pastoral car preferred.
• Strong interpersonal and communication skills.
• Ability to work independently and manage multiple responsibilities.
• Familiarity with addiction recovery and discipleship programs is a plus.
• Proficiency in Microsoft Office and case management software.
• Must have and maintain a valid Drivers License, maintain automobile insurance coverage and have access to an automobile.
• Willingness to travel locally for outreach and networking events.
• Must be able to pass drug and nicotine test.

Competencies:

• Work effectively with culturally diverse population and be sensitive to the needs of each population.
• Communicate compassionately and effectively with clients, health care professionals, and the general public.
• Understanding of medical terminology as it relates to mental health care and basic family practice care.
• Effective documentation skills.
• Able to lift up to 30 pounds.
• Physically able to walk, stand, and stoop for several hours each day.
• Employee travels by automobile and is exposed to changing weather conditions.

Responsibilities:

• Serves as part of the clients treatment team.
• Develop and implement comprehensive aftercare plans for program graduates.
• Conduct regular follow-ups via phone calls, meetings, and digital communication to assess progress and provide support.
• Connect graduates with housing, employment opportunities, counseling, and mentorship programs.
• Provide spiritual encouragement and accountability to ensure continued faith-based growth.
• Collaborate with community partners, churches, and employers to establish resources for graduates.
• Maintain accurate records of aftercare services and track graduate progress.
• Organize periodic alumni events, workshops, and support groups.
• Serve as a liaison between graduates and the Adult & Teen Challenge program for ongoing mentorship and re-engagement opportunities.
• Assist in crisis intervention and provide referrals to additional support services as needed.
• Other duties as assigned.