Mental Health Support Specialist

Mental Health Support Specialist

The Mental Health Support Specialists are mental health service extenders. Mental Health Support Specialists work closely with the Mental Health Professionals (MI-IP) in client monitoring and coordination of mental health services. This position reports to the Onsite Manger and/or Clinical Director.

Qualifications:

• Bachelor’s degree is preferred in related field, preferably Social Work, Psychology, or Education but a minimum of a High School Diploma or GED may be accepted.
• Must have and maintain a valid Driver’s License, maintain automobile insurance coverage and have access to an automobile.
• Must have essential computer skills and the ability to navigate and use the company EHR.
• Must be able to pass drug and nicotine test
• Hold/Receive required certifications within the predetermined time limits established by the State of Arkansas and Adult & Teen Challenge of Arkansas.
• Complete the specifically designed trainings and pass written examination required for certification.

Competencies:

• Work effectively with culturally diverse population and be sensitive to the needs of each population.
• Communicate compassionately and effectively with clients, health care professionals, and the general public.
• Understanding of medical terminology as it relates to mental health care and basic family practice care.
• Effective documentation skills
• Able to lift up to 30 pounds.
• Physically able to walk, stand, and stoop for several hours each day.
• Employee travels by automobile and is exposed to changing weather conditions.

Responsibilities:

• Complete the specifically designed trainings and pass the written examination required for certification.
• Work closely with professional staff for client monitoring and coordination of mental health and functional services.
• Uses the Master Treatment Plan to develop activities to use with clients approved for QBHP services. May provide on-site and off-site intervention to clients under the supervision of the LC.
• Identify and provide crisis services as necessary. Makes immediate assessment and responds according to accepted intervention methods and techniques and coordinates other services as appropriate.
• Participates in staffing, as appropriate, to keep abreast of therapy goals and progress. Ensures that all progress notes relating to client intervention reflect Treatment Plan goals and objectives and current diagnosis are in EMR.
• Participates in Agency-wide training programs/in-services.
• Is familiar with the company’s policies, procedures, and guidelines including all safety protocols and rules for facility.
• Reports to work dressed appropriately and complies with established company policies regarding dress code.
• Ensures confidentiality of client and employee information and responds to internal and external information according to company policy.
• Assists in overcoming barriers to treatment of clients.
• Completes tasks necessary to maintain the course of treatment, such as obtaining parent signatures, scheduling, and participating in independent assessments, other assigned tasks.
• Serves as part of the client’s treatment team.
• Provides professionally appropriate transportation as necessary to accomplish treatment goals.
• Makes necessary referrals and serves as liaison with other agencies.
• Provides timely documentation to support services rendered and provides written reports as required by other agencies (i.e. DCFS, legal systems, etc.).
• Ensures client’s attendance to initial medication evaluation and subsequent medication appointments.
• Supports medical records’ staff in securing PCP referral in a timely manner. Schedules supervision and observations as outlined by company policy.
• Documents all supervision and observations to be reviewed and signed by MHP.
• Models stability for clients and family with regular sessions.
• Empower clients to improve day to day functionality, reducing stressors and increasing ability to focus on treatment goals.
• Encourages client compliance with the established treatment plan.
• Monitors/reports client behavior in all environments.
• Attends all required clinic meetings.
• This position will also use the treatment plan to address and assist with functional needs through the client’s treatment. Conduct psychoeducation groups daily and chart for billable services following state and facility guidelines.
• Responsible for completing drug and nicotine testing for clients as dictated in the client’s treatment plan.
• Communicates with other Team Members to ensure clients are checked in.
• Other duties as assigned.

Salary : $13 - $17