Manager II Flow Control

Address: USA-PA-Mountville - 3800 Hempland Road

Store Code: ADUSA DISTRIBUTION SERVICES (5112430)

ADUSA Distribution is the distribution company of Ahold Delhaize USA, providing distribution services to one of the largest grocery retail supply chains in the nation. ADUSA Distribution fosters a culture that inspires and empowers our associates to always deliver exceptional service and value. Our team is supporting the supply chain network evolution to an integrated self-distribution model of the future, serving leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. To learn more about our company and the other supply chain companies of Ahold Delhaize USA, visit www.adusasc.com.

The Flow Control Manager will lead a group to align forecasting and replenishment, ad and seasonal planning, Product Integrity, as well as Governance and processes with the third-party frozen provider to drive Brand and Company strategy consistency across the organization, maximize performance, and optimize efficiency. This role will have direct ownership in managing the relationship with the flow of product into and out of our third-party frozen provider, managing product and workflows to continually improve user experience and partner to improve automation rates across the network. The Flow Control Manager will spend a significant amount of time interfacing with, and making recommendations to the third-party provider, senior brand leaders and supply chain leaders to continually improve our desired business outcomes through data driven insights from the system.

Principle Duties and Responsibilities:

• Lead a team of experts, and resources for managing and leveraging the demand planning capabilities within the automated frozen facilities for all frozen ADUSA entities.
• Lead the team to drive system testing, maintenance, workflows, enhancements, and developments for all users to ensure system functionality aligns with inventory strategy across Supply Chain and Brands.
• Monitor Inbound Compliance, Consumable Purchases, Pallet Flow and Yard Security
• Serve as primary consultant to In-Stock leads, Control Tower leadership, Senior Retail Operations leaders, Senior Category leaders on system performance, user experience, complex problem resolution, DC workflows/operational excellence, store inventory and resourcing conditions.
• Drive the product development roadmap with the third-party provider and influence their automation operational roadmap to align with business needs.
• Drive scaling and strategy development of effective exception-based management and system automations by translating user performance data to senior leaders and making recommendations based on system insights.
• Develop presentations utilized to communicate meaningful results, trends, and insights regarding the performance of the third-party provider and utilized automation.
• Drive a culture and process of continuous improvement and communicate the team’s effectiveness in achieving key performance indicators to various levels of leadership.
• Coach and develop team on how to establish connections and effectively collaborate with third-party provider on complex needs and shifting demands.
• Recruit, mentor, direct, motivate and develop staff while maximizing individual contribution, professional growth, and their ability to function effectively and achieve business goals.
  
  

Knowledge:

• Seasoned level of knowledge for company, business, and industry practices
• Strong understanding of supply chain networks, particularly in grocery retail
• Strong understanding of automation
• Six-Sigma Process Improvement Methodology
• Expert understanding of statistical methodologies
  
  

Skills:

• Strong oral and written communication skills
• Executive level presentation skills
• Strong financial, analytical, and strategic planning skills
• Customer focus
• Takes Initiative, self-starter, motivated
• Strong attention to detail and solutions orientation
• Demonstrate a personal acceptance of change and aptitude to drive change
• Technical expertise
  
  

Abilities:

• Ability to strategically plan business initiatives
• Ability to analyze and problem solve for complex problems
• Active listener with an ability to build trust across varying levels of the organization
• Able to distill complicated data and analysis into actionable recommendations, guidance, and conclusions
• Highly collaborative with proven experience partnering, influencing, and negotiating
• Ability to lead multiple projects and tasks simultaneously
• Ability to adapt quickly in situations with high degrees of uncertainty or ambiguity
• Ability to challenge conventional thinking to deliver innovative recommendations
• Ability to travel up to 25%
  
  

Education/Experience:

• Bachelor’s Degree in business, economics, engineering, math, statistics, or similar field required; Master’s Degree Preferred
• 7 – 10 years relevant experience
• Strong retail operations background preferred
• Previous team and project leadership experience preferred
  
  

We are an organization that values diversity and encourages all qualified individuals to apply without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

Our organization is committed to working with and providing reasonable accommodations to individuals with disabilities, including applicants. If you have a disability and require assistance in the application process, please email recruiting@adusasc.com.

Job Requisition: 414026_external_USA-PA-Mountville-