What are the responsibilities and job description for the Installation Technician position at Advance Alarms, Inc.?
Position Summary
The Installation Technician is responsible for installing systems in designated locations, within commercial and residential customer’s locations. Systems will include but not be limited to burglar and fire alarms, network based CCTV, and card access control systems.
Essential Duties and Responsibilities
- Installs Company authorized equipment in customer’s locations in accordance with established standards and procedures. Will notify a manager or designated salesperson if an issue with specified equipment arises.
- Demonstrate systems for customers, and explain the details of said system. Will provide an explanation of the system warranty to the customer.
- Test keypad programming and all features in order to ensure proper functioning, and to diagnose malfunctions. Perform complete system test, including verification of all signals and proper operation of the system.
- Accurately completes all necessary paperwork, including work orders, service orders, time logs, and customer contact lists.
- Maintains inventory control of assigned equipment to ensure adequate truck stock levels. Participates in formal inventory on an as- needed basis.
- Maintains control of all assigned Company property and ensures that equipment is maintained in safe operating condition at all times.
- Will maintain a neat and orderly work site at specified customer locations, at all times.
- Safely operates assigned Company vehicle and ensures adequate fuel and oil levels are maintained. Will also ensure tire pressure levels are adequate for safe work related travel.
- Adheres to all company safety practices and policies.
- Exhibits appearance and conduct in accordance with established Company standards to present a professional image to the customer and the general public. Maintains the highest standards of decency, honesty and integrity as a guest in a customer's location.
- Provides training when required, for assigned Installation Trainees in all of the above duties.
- When on-call, ensures availability by telephone contact at all times for service calls.
- Other duties as assigned.
Qualifications
Education:
High school diploma or GED certification, preferred.
Professional Experience:
Minimum one year performing similar duties, preferably in the security, fire alarm, cable TV, telephone service or home improvement industries.
Licenses, Certifications, Credentials, or Other Requirements:
Valid driver’s license, OK DOL Alarm Technician Licensing, registrations in accordance with state/local regulations as required. Ability to work evenings or alternating work schedules as necessary.
Knowledge, Skills & Abilities:
Ability to read and comprehend instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Understanding written sentences and paragraphs in work- related documents.
Proficiency with computer hardware components/software packages. Must be able to read/interpret road maps. Must be flexible and possess excellent time management, project management, and organizational skills. Attention to detail and confidentiality are a must.
Ability to add, subtract, multiply, and divide in common units of measure, using whole numbers, common fractions, and decimals.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to actively listen and communicate with supervisors, peers and customers. The employee must be capable of sitting and driving for extended periods of time depending on the geographic size of the service area. The employee is frequently required to stand; walk; use hands to operate power tools, and reach with hands and arms. The employee must be capable of frequently bending, kneeling, crawling and stooping while working. The employee will have to climb and work from ladders or lifts. The employee will consistently be required to work from high places such as roofs, ceilings, ladders, as well as from crawl spaces and other limited spaces within and outside of homes and businesses. The employee must be able to safely move and lift materials and equipment weighing up to 25 lbs on a routine basis, and on limited occasions up to 75 lbs without assistance. Specific vision abilities required by this job include close vision and color vision, distant vision, and peripheral vision. The employee must have excellent hand-eye coordination. The employee must maintain alertness at all times in the work environment to which she/he is assigned and not be easily distracted. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee occasionally works near moving mechanical parts. The employee is required to work in both indoor and outdoor weather conditions ranging from extreme cold to extreme heat and is exposed to airborne particles. The noise level in the work environment is usually moderate.
Must pass pre-employment drug tests and background screening.
Job Type: Full-time
Pay: $19.48 - $23.47 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
Work Location: In person
Salary : $19 - $23