Asset Protection Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Initiate, manage and document all investigations relating to internal theft, external theft, fraud and policy violations
• Manage activity of the AP team in the region to include investigations, audits, store visits, and other duties as assigned
• Work with business partners to execute programs which support areas of Inventory Excellence
• Conduct face-to-face and/or telephone interviews with associates suspected of internal theft, fraud or policy violations
• Maintain and track inventory numbers for each store in assigned area, pursue trends in shrinkage and devise improvement strategies in partnership with the Regional and District Leaders
• Perform comprehensive audits of assigned region to analyze business operations and ensure policy and procedural compliance
• Manage Shrink in partnership with the Regional, District and Store Managers
• Conduct Regional, District and Store level loss prevention training both in person or via telephone
• Participate in Regional and District visits and calls as necessary, to strengthen partnerships and improve the overall awareness of the company shortage reduction program
• Utilize XBR exception based reporting software to identify areas of loss or exposure within the company
• Assist in coordination of physical security programs (alarms, CCTV, safes, etc.)

Knowledge, Skills, and Abilities:

• Proficient knowledge of excepted internal investigation processes and methodologies in a retail environment
• Excellent verbal and written communication skills required
• Must be proficient in Microsoft Office
• Must be self-motivated with highly-effective time management skills
• Must have solid conflict management skills with the ability to work alone in stressful situations
• Must have proficient project planning skills, including the ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities

Minimum Requirements:

• 5 to 7 years of loss prevention experience in a specialty retail environment
• 3 years of multi-unit experience
• Ability to pass an extensive background check
• Ability to work nights, evenings and weekends appropriate to retail business needs
• Certified in Wicklander/Zulawski methodologies on interview and interrogation techniques

EDUCATION and/or EXPERIENCE:

• Bachelor's degree from four-year college or university; or three years multi-unit related experience and/or training; or equivalent combination of education and experience

OTHER QUALIFICATIONS:

• Up to 60% overnight travel may be required in order to complete the requirements associated with this position