Front Desk Staff

Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and support. This role requires strong clerical skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Greet and welcome patients upon arrival with a friendly demeanor.
• Manage check-in and check-out processes efficiently.
• Answer phone calls with excellent phone etiquette, addressing inquiries and providing information as needed.
• Maintain accurate records by proofreading documents and ensuring all files are organized and up-to-date.
• Assist guests with requests, providing personalized service to enhance their experience.
• Handle reservations and cancellations through various platforms while ensuring data accuracy.
• Collaborate with other departments to ensure seamless patient services.
• Perform clerical duties such as filing, typing, and managing correspondence.

Requirements

• Proven experience in a clerical or customer support role is preferred.
• Strong phone etiquette and communication skills are essential.
• Proficiency in using Google Suite applications (Docs, Sheets, etc.).
• Attention to detail with excellent proofreading skills.
• Ability to multitask and manage time effectively in a busy environment.
• abilities are a plus but not required.
• A positive attitude with a commitment to providing outstanding guest service.
• Flexibility to work various shifts as needed.

Join our team as a Front Desk Agent where your contributions will make a significant impact on our guests' experiences!

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 25 – 30 per week

Schedule:

• 4 hour shift

Work Location: In person

Salary : $15 - $17