What are the responsibilities and job description for the Front Office Dental Receptionist position at Advance Dental PC?
Advance Dental is looking for an enthusiastic receptionist / patient care coordinator to join our team. This role will be a key member of our practice and has the potential to be promoted to office manager in future.
The responsibilities for this role will include:
- Maintain a high level of customer service at all times
- Work as part of a team with emphasis on communication
- Schedule patient appointments in accordance with monthly and daily patient goals
- Answer phones and confirm appointments
- Greet and check in patients
- Accurately verify dental benefits
- Maintain detailed patient records in a fast-paced environment
- Collect payments, co-payments and deductibles
- Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
- Pull patient charts for future appointments when necessary
- Maintain a clean and professional office environment
- Assist with presenting and/or explaining treatment plans*
Qualifications
- Excellent time management and organizational skills.
- Knowledge of Dentrix Software is required.
- Customer service focused.
- 3 Years’ experience as front desk / office manager / receptionist at dental practice is required.
- Experience with Microsoft Word, Outlook and Excel is preferred.
Advance Dental is a 40 year old dental practice established in heart of downtown Springfield MA. We are patient centric practice with the goal to provide highest quality dental care to our patients.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Dependent health insurance coverage
- Disability insurance
- Employee discount
- Life insurance
- Opportunities for advancement
- Paid time off
- Pet insurance
- Retirement plan
- Vision insurance
- Wellness program
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18