Job Description
Job Description
Salary : Job Summary :
The Parts Manager is responsible for overseeing the procurement, inventory, and distribution of parts for heavy equipment at Advance Equipment Service. This role ensures that service technicians, customers, and vendors have timely access to the necessary parts while maintaining accurate records and cost control. The Parts Manager plays a key role in optimizing inventory levels, improving efficiency, and ensuring excellent customer service.
Key Responsibilities : 1. Inventory Management
- Maintain accurate inventory levels for all heavy equipment parts and accessories.
- Track and monitor stock levels to ensure the availability of essential parts while minimizing overstock.
- Conduct regular inventory audits and reconcile discrepancies.
2. Ordering and Procurement
Source and order parts from approved vendors and suppliers in a cost-effective and timely manner.Negotiate pricing, discounts, and terms with suppliers to ensure the best value.Ensure all purchased parts meet company quality standards and specifications.3. Customer and Technician Support
Assist service technicians by providing the correct parts for maintenance and repair jobs.Support customers by identifying and recommending appropriate parts based on their needs.Handle special orders and follow up on back-ordered parts to minimize delays.4. Vendor Relations
Establish and maintain strong relationships with parts suppliers and manufacturers.Evaluate vendor performance and explore new supplier options when necessary.5. Sales and Revenue Growth
Promote and sell parts to customers to drive additional revenue.Maintain up-to-date knowledge of product lines, pricing, and industry trends.6. Documentation and Compliance
Maintain accurate records of all purchases, invoices, and inventory transactions.Ensure compliance with company policies, safety regulations, and industry standards.7. Team Leadership and Training
Supervise parts department staff (if applicable), including hiring, training, and performance management.Develop training programs for employees on inventory control, customer service, and parts handling.Qualifications : Education and Experience
High school diploma or equivalent required; associate or bachelors degree in business, Supply Chain, or a related field is a plus.Minimum of [3-5] years of experience in parts management, preferably in heavy equipment, construction, or industrial machinery.Experience working in a dealership or rental environment is a plus.Technical Skills
Strong knowledge of heavy equipment parts, components, and systems.Proficiency in inventory management software and Microsoft Office Suite.Ability to read and interpret parts manuals and schematics.Leadership and Communication
Excellent customer service, problem-solving, and negotiation skills.Strong organizational and time management abilities.Effective leadership skills to manage staff and coordinate with other departments.Other Requirements
Valid drivers license and ability to travel as needed.Ability to lift heavy items and work in warehouse / shop conditions as required.Working Conditions :
The Parts Manager will work in an office, warehouse, and shop setting, requiring occasional lifting and handling of parts.Some travel may be required for vendor meetings, training, or off-site deliveries.
