What are the responsibilities and job description for the Customer Service Representative position at Advance - Global Australian Professionals?
Job Description
Customer Service Representative
We are currently hiring Customer Service Representatives to work in the Henderson area.
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Job Duties :
- Manage a large number of inbound calls, emails, and chats with knowledge and efficiency.
- Identify and address customer needs with a goal of total satisfaction.
- Build expert, dynamic knowledge of the company's products and services.
- Conduct research with available resources to satisfy customer inquiries.
- Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers.
- Follow company guidelines and procedures for communications with minimal supervision.
- Engage with customers in an inviting, friendly, and professional manner.
- Keep records of customer interactions, process customer accounts and file documents.
- Recommend improvements to company processes for efficiency.
Requirements :
Apply today!
Why work for Advance Services, Inc.
Apply for this job by clicking the apply button.
You will be directed to our website.
Please select the Las Vegas branch or call our office at (702)359-0482.
Stop in and see our experienced friendly staff at 860 S Rancho Drive Suite 5, Las Vegas, NV 89106.
Advance Services is an equal opportunity employer.
LasVegas
Salary : $18
