What are the responsibilities and job description for the Service Manager - Savannah position at Advance Industrial Mechanical?
Job Type
Full-time
Description
We are seeking a highly motivated and experienced HVAC Service Manager to lead our service department. The ideal candidate will oversee all HVAC service operations, manage a team of technicians, ensure customer satisfaction, and drive growth. This position requires a strong background in HVAC systems, excellent leadership skills, and a commitment to quality service.
Key Responsibilities :
- Leadership & Supervision : Manage and lead a team of HVAC technicians. Provide guidance, training, and support to ensure high-quality service.
- Scheduling & Dispatching : Oversee daily service schedules, dispatch technicians, and ensure timely completion of service calls.
- Customer Service : Address customer inquiries, concerns, and complaints promptly. Strive to exceed customer expectations.
- Technical Expertise : Provide technical support to technicians when needed. Ensure that all work meets company and industry standards.
- Quality Assurance : Conduct quality checks on completed work. Enforce safety standards and ensure compliance with regulations.
- Inventory Management : Monitor inventory levels of tools, equipment, and parts. Ensure that necessary supplies are ordered and stocked.
- Budget & Cost Control : Manage the service department's budget, ensuring profitability while maintaining high service standards.
- Reporting & Analysis : Track key performance metrics, generate reports, and analyze data to identify areas for improvement.
- Collaboration : Work closely with other departments, including sales, installation, and administrative teams, to ensure seamless operations.
Benefits :
Requirements
Qualifications :
