What are the responsibilities and job description for the Opening Order Taker-BILINGUAL position at Advance Ready-Mix Concrete?
OPENING ORDER TAKER - Dispatch
(BILINGUAL-SPANISH AND ENGLISH)
FLSA Status: Non-exempt
JOB SUMMARY: Answer phones and accurately take customer orders and coordinate with customers for timely delivery.
REPORTS TO: Dispatch Lead
DIRECT REPORTS: None
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensure that orders are taken and placed accurately per the customer’s specifications.
- Communicate all special charges, schedule conflicts, order and schedule policies to customer.
- Maintain and develop positive working relationships with customers and product distribution specialists.
- Log all customer complaints timely.
- Communicate effectively with Spanish and English speaking customers.
- Other duties as assigned.
MINIMUM EDUCATION AND/OR EXPERIENCE
- High school diploma or equivalent education.
- Experience with Command Alkon preferred
KNOWLEDGE, SKILLS, AND ABILITIES
- Detail oriented.
- Excellent math and verbal skills.
- Ability to work in a team environment.
- Proficient in industry computer software and Microsoft Office.
- Bilingual in English and Spanish
WORK ENVIRONMENT
- Office climate controlled year-round.
Physical Demands
- Long periods of sitting.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Required)
Language:
- Spanish and English (Required)
Ability to Commute:
- Louisville, KY 40299 (Required)
Work Location: In person
Salary : $19