What are the responsibilities and job description for the Front Desk Manager position at Advance Rehabilitation Physical Therapy?
Company Description
Advance Rehabilitation is committed to being the most sought-after physical therapy company in the southeast region for all Physical therapy services which include industrial rehabilitation, athletic training, and sports medicine.
At Advance Rehabilitation, you will be surrounded by people who are committed to our purpose of inspiring patients, team members, and the communities we serve to create a life of joy.
Job Description
Advance Rehabilitation is committed to being the most sought-after physical therapy company in the southeast region for all Physical therapy services which include industrial rehabilitation, athletic training, and sports medicine.
At Advance Rehabilitation, you will be surrounded by people who are committed to our purpose of inspiring patients, team members, and the communities we serve to create a life of joy.
Job Description
- Supervise and train office assistants, ensuring smooth workflow and high-quality customer service
- Develop and implement office policies and procedures to optimize efficiency and productivity
- Manage scheduling and staffing to ensure adequate coverage and patient care
- Oversee the maintenance of electronic medical records and patient charts, ensuring accuracy and compliance with regulations
- Coordinate with healthcare providers, insurance companies, and other stakeholders to streamline processes and resolve issues
- Monitor and manage inventory of office supplies and equipment
- Prepare reports and analyze data to identify areas for improvement and implement solutions
- Handle escalated patient inquiries and complaints, striving for satisfactory resolution
- Ensure compliance with HIPAA regulations and other healthcare standards
- High school diploma or equivalent
- Minimum of two years of experience in a medical front office role, with supervisory experience preferred
- Exceptional leadership and communication skills
- Proficiency in Microsoft Word and Excel; experience with medical software preferred
- Flexible availability with a willingness to adapt to changing schedules
- Strong attention to detail and accuracy
- Excellent time management and organizational abilities
- A collaborative team player with a positive and energetic attitude focused on delivering outstanding customer service
- Competitive pay range
- Excellent benefits package, including 401k
- Holidays and paid time off
- Monthly bonus up to $150
- Leading a great team
Salary : $150
