Administrative Specialist

Job Overview
We are seeking a dedicated and detail-oriented Strategy, Planning & Systems Specialist, you will have a pivotal responsibility in assisting with strategy development and ensuring its successful implementation. Your core duties will involve composing, maintaining, and clarifying all procedures within AdvanceCare, as well as revising and writing processes for all departments. Your efforts will contribute to establishing a comprehensive framework for efficient operations throughout the organization. Your role will entail preparing, analyzing, and reporting on strategic and functional information to drive key initiatives. The ideal person for this position have a knowledge of analytical skills.

This is a work from home position. You must have a high-speed internet and a 27" or larger monitor, keyboard & mouse for use with our company laptop. (If you live within a 1-hour drive of the office, we can loan you a monitor, keyboard & mouse as well as the laptop)..

Responsibilities:

1. STRATEGY

• Assist in strategic planning and Objective and Key Results (OKR) efforts to develop an integrated roadmap across the entire

organization.

• Assist in building a coherent strategy, vision, and roadmap for the entire organization, help establish shared goals & collaborate

with cross-functional teams & leaders across the organization to drive alignment.

• Support stakeholders to define, launch, and drive strategic, and organizational initiatives across the organization.

• Help out in gathering relevant data, assist with conducting business analysis, help develop and manage project trackers and

timelines, and collaborate with cross-functional groups to deliver on project objectives.

2. PLANNING

• Help to identify and review market trends. And then assist in analyzing and applying this information in developing strategies

and plans for individual market segments.

• Assist in monitoring business climate, trends in technology and development, and government activity in areas of the company’s

current and anticipated service lines.

• Help lead trials concerning new plans, business initiatives, and pilot programs; assist in making recommendations and help

implement adjustments and modifications based on results.

• Collaborate with business unit administration and managers to help produce business and service plans that are profitable and

evaluate these plans periodically.

3. SYSTEMS

• Collaborates with all departments to ensure departmental processes are kept up to date and new processes are being created

when needed.

• Maintains and updates all required Asana projects/tasks, and spreadsheets.

• Maintains member and employee confidentiality.

• Analyze documents received from external organizations, identifying issues as they arise and improving processes and systems

as required.

• Recognize areas for improvement within the transitional part of the company and develops actionable plans to implement them.

4. Complete other job duties as assigned.

EDUCATION & EXPERIENCE REQUIREMENTS

1. Ability to perform essential job functions listed above.

2. Ability to maintain confidentiality.

3. Good verbal and written communication skills.

4. Flexible and possesses a willingness to learn new skills.

5. Good computer & organizational skills.

6. High School Diploma or equivalent.

7. Meet attendance and productivity requirements.

Empowering Team Members to Excel and TOUCH Lives through Continuous Improvement and Technology

Our company is a growing, non-medical, private duty home care organization providing caregiving services to seniors and support to individuals with intellectual disabilities so that they can continue to live in their homes throughout Tennessee. We are an equal opportunity employer and a drug-free workplace. We are looking for an independent and self-motivated individual that possesses a high level of energy to join our company.

We will contact qualified applicants within two weeks of submission. All submissions without a resume attached will not be considered.

Disclaimer: The preceding job description has been designed to describe the general nature and level of work being performed by the candidate assigned to this job. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties, and efforts required. From time to time other duties may be assigned. Management’s evaluation of your performance is based on your performance of the tasks listed in this job description and these other duties. Management has the right to revise this job description at any time.

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Rate your Computer Skills from 1 to 10

Education:

• High school or equivalent (Preferred)

Experience:

• Computer Skills: 1 year (Required)

Work Location: Hybrid remote in Pikeville, TN 37367