What are the responsibilities and job description for the Auto Collision Customer Service Specialist position at ADVANCED AUTO BODY?
Auto Collision Customer Service Specialist
Opportunity for career advancement in the automotive collision industry
We need a fast learner to join our fast paced team who excels in the following areas:
- Team Spirit
- Multitasking
- Organization
- Prioritizing
- Good follow through skills
- High degree of accuracy
- Punctual and reliable
- Detail oriented
Job Responsibilities:
Customer contact and customer service
- Provide exceptional customer support by addressing inquiries and resolving issues related to auto collision services.
- Utilize strong communication skills to engage with clients via phone and in-person, ensuring a positive experience.
- Enter and manage customer data accurately in the system, maintaining organized records.
- Collaborate with sales and service teams to enhance client satisfaction and streamline processes.
- Handle cash transactions and perform outbound calls as needed, demonstrating effective phone etiquette
Vehicle Identification and Input
Vendor contact
Digital and written customer communications
File management
Data Input
Respond to website inquiries
Competitive Salary with Vacation Pay, Holiday Pay, Sick Pay and Medical Benefits!
Full Time Monday – Friday 8:00 to 5:00 pm
Only 20 Minutes from San Jose – Why Commute to the Bay Area when you can make an excellent living right here in the South Bay!
Email Resume or apply in person if possible:
Advanced Auto Body
Attn: Valerie
16170 Jacqueline Ct.
Morgan Hill, CA 95037'
Job Type: Full-time
Pay: $25.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $25
