What are the responsibilities and job description for the Client Financial Coordinator Floater position at Advanced Behavioral Health, Inc.?
POSITION SUMMARY :
This position will be supporting both the Young Adult Services (YAS) money management / Adult Client Funds Management team that services clients at various state operated local mental health authority (LMHA) locations throughout the state. Each program has varying amounts of clients for whom the position fulfills the duties of the Representative Payee. At these locations, coverage duties include providing benefit payment management for clients who are involved in the YAS / Adult money management programs at the various state operated local mental health authorities. When not covering staff at the various locations the assistant will serve as support to various locations needing the assistance. This position is a support position for up to 12 locations statewide and involves significant travel. Applicant s MUST have reliable transportation.
DUTIES AND RESPONSIBILITIES
- Provide back-up support to Client Funds Management Team at various locations including preparation of clients monthly expenses for basic needs; provide direct services to clients receiving services; help clients with life building skills; process for payment client requests according to the budgeted expenses including rent checks, utility bills, personal funds; assist with maintaining records and scanning back-up documentation; disbursement of cash and checks to clients as budgeted; assist with receipt collections
- Provide customer service and demonstrate therapeutic communication skills when engaging clients.
- Assist with preparation of reports for Social Security Administration.
- Conduct Quality Assurance ensuring all policies and procedures for ABH, Social Security, and State of Ct Representative Payee Program policies and procedure compliance.
- Maintain organized files and records of client requests and documents.
- Maintain confidentiality of all clients protected health information and adheres to all HIPAA related policies and procedures;
- Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds;
- Performs other financial tasks / administrative duties as required to support the business operations.
EDUCATION AND EXPERIENCE REQUIREMENTS :
KNOWLEDGE / SKILLS / ABILITIES :
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