Retail Supervisor/Manager

Retail Banking Officer

JOB SUMMARY:

The Retail Banking Officer is responsible for leading, managing and growing the Bank’s community-based retail network. This individual will establish goals and implement strategies to achieve growth, profit, operational efficiency, compliance, and best-in-class customer experience.

ESSENTIAL FUNCTIONS:
Position Specific:

· Manages all aspects of retail banking including personnel, sales, service, operational efficiency, product development, technology, and compliance.

· Develops and executes a deposit strategy to achieve growth goals in terms of deposit growth and cost of funds.

· Leverages branch network to support organizational lending efforts.

· Monitors current trends in the banking industry and assesses market conditions to implement retail banking strategy to gain and sustain the Bank's competitive edge.

· Evaluates current retail banking products and services for opportunities to improve, change or expand the portfolio.

· Creates annual budgets and periodic reforecasts for deposit balances, fee income, and operating expenses. Provides weekly deposit cash flow projections.

· Manages ATM fleet including purchase, installation, operations, and compliance.

· Drives and analyzes the branch system footprint and profitability.

· Reviews and controls the branches operating costs to maintain cost control.

· Assesses, recommends, and implements marketing plans to meet retail banking strategic objectives.

Collaboration:

· Provides strategic leadership to promote a profitable sales experience across all markets while increasing customer value.

· Leads the instruction and consistent execution of sales strategies to enhance corporate sales culture.

· Acts as lead integrator of consumer business partners (digital banking strategies, wealth management, mortgage lending, consumer lending, business lending, and cash management services).

· Works in coordination with facilities management as needed.

· Collaborates and aligns Retail Banking with BSA, Bank Operations, Compliance/Internal Audit, Enterprise Risk Management, and other partners as appropriate, to create, enhance, and maintain current procedures for retail banking.

· Participates in community organizations/activities/events. Enhances the image and protects the well-known reputation of the Bank.

· May participate in the Bank’s ALCO Committee, Operations Committee, Safety Committee and or Marketing Committee.

People Management:

· Manages the Branch Operations Administrator and Branch Area Managers.

· Promotes a culture of outstanding employee performance through ongoing engagement and talent development to improve retention and build a roster of future leaders.

· Coaches team members at both the individual and team level to improve retail banking performance.

· Assists in training and retention of high-quality employees committed to a culture of best-in-class customer service.

Compliance:

· Adheres to corporate policies, procedures, and regulatory banking requirements.

· Completes all required training.

· Actively communicates matters of potential audit or compliance risk.

MINIMUM EDUCATION AND EXPERIENCE:

· Bachelor’s degree (B.A.) preferred.

· 10 years retail banking experience including detailed knowledge of retail banking employee management, sales, service, operations, products, digital banking strategies, and compliance.

· Experience with branch profitability analysis and developing banking teams.

SKILLS AND ABILITIES: Demonstrates strong motivational, time management, multi-tasking, problem-solving, presentation and organizational skills. Ability to be detail oriented.

· Demonstrates leadership and relationship management skills with superior ability to execute using influence, negotiation, and consensus building.

· Ability to drive results in a statewide sales organization.

· Strong strategic and analytical mindset.

PERSONAL CHARACTERISTICS:

· Excellent coach and strong motivator; brings energy and enthusiasm to the team every day.

· Team-oriented work style and be a consensus builder.

· Polished and comfortable in all environments - Front line Retail Banking Team Member to Senior Management.

· Self-starter with the confidence to deal effectively with a growth oriented Senior Management team as a team member, ability to manage outside counsel in an effective manner.

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• Health insurance
• Paid time off

Shift:

• Day shift

Ability to Commute:

• Salina, KS 67401 (Required)

Ability to Relocate:

• Salina, KS 67401: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $75,000