What are the responsibilities and job description for the Customer Service Representative position at Advanced Capital?
Do you love interacting with people? Do you strive to provide unmatched customer service? If you answered yes, then our Customer Service Representative role might be for you!
Advanced Capital is a top-rated telecommunications agency in the area. We take pride in representing top global brands in telecommunications to deliver the best services and latest technology to consumers. Our direct, personalized approach allows us to drive customer engagement for our clients and sets us apart from the competition. As we take on new ventures in the King of Prussia area, we need a driven Customer Service Representative to go above and beyond for our customers!
What Will You Be Doing As A Customer Service Representative?
- Present our client's products and services directly to consumers in a confident, compelling manner to drive sales.
- Build strong relationships with customers throughout the sales process by actively listening to their needs and providing tailored solutions.
- Input customer information, order details, and sales contracts into our POS system.
- Stay updated on the latest promotions and deals to communicate them to customers
during sales interactions effectively.
- Attend virtual and onsite training sessions alongside fellow Customer Service
Representatives to hone in on customer service and sales techniques.
We are dedicated to creating a positive and inclusive work environment for all our Customer Service Representatives. We cultivate a tight-knit team atmosphere that supports collaboration and mutual growth. Our goal is to lay a strong foundation for each Customer Service Representative, providing them with the tools and opportunities needed to thrive in their roles and advance in their careers.
What Do You Need to Apply For The Customer Service Representative Role?
- High school diploma or GED is required
- Experience in customer service, sales, client relations or a related field
- Strong public speaking skills and the ability to interact confidently with customers, clients
and teammates
- Solution-oriented mindset and resilience in overcoming challenges
- Exceptional time management and organizational skills
- The ability to work flexible hours, including evenings and weekends as needed
Advanced Capital is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status
Job Type: Full-time
Pay: $49,222.00 - $50,813.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Jenkintown, PA (Preferred)
Work Location: In person
Salary : $49,222 - $50,813
