What are the responsibilities and job description for the Entry-Level Customer Service Representative position at Advanced Capital?
Do you love interacting with people? Do you strive to provide unmatched customer service? If you answered yes, then our Entry Level Customer Service Representative role might be for you!
Advanced Capital is a top-rated telecommunications agency in the area. We take pride in representing top global brands in telecommunications to deliver the best services and latest technology to consumers. Our direct, personalized approach allows us to drive customer engagement and sales for our clients and sets us apart from the competition. As we take on new ventures in the King of Prussia area, we need a driven Entry Level Customer Service Representative to go above and beyond for our customers!
What Will You Be Doing As An Entry Level Customer Service Representative?
- Present our client's products and services directly to consumers in a confident, compelling manner to drive sales.
- Build strong relationships with customers throughout the sales process by actively listening to their needs and providing tailored solutions.
- Input customer information, order details, and sales contracts into our POS system.
- Stay updated on the latest promotions and deals to communicate them to customers during sales interactions effectively.
- Attend virtual and onsite training sessions alongside fellow Customer Service Representatives to hone in on customer service and sales techniques.
We are dedicated to creating a positive and inclusive work environment for all our Entry Level Customer Service Representatives. We cultivate a tight-knit team atmosphere that supports collaboration and mutual growth. We aim to lay a strong foundation for each Entry Level Customer Service Representative, providing them with the tools and opportunities needed to thrive in their roles and advance in their careers.
What Do You Need to Apply For The Entry Level Customer Service Representative Role?
- High school diploma or GED is required
- Experience in customer service, sales, client relations, or a related field is helpful, but not required as we do provide training for the position
- Strong public speaking skills and the ability to interact confidently with customers, clients, and teammates
- Solution-oriented mindset and resilience in overcoming challenges
- Exceptional time management and organizational skills
- The ability to work full-time hours, including evenings and weekends as needed
Advanced Capital is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Job Type: Full-time
Pay: $49,222.00 - $50,813.00 per year
Benefits:
- On-the-job training
Shift:
- Day shift
Ability to Commute:
- Norristown, PA (Preferred)
Work Location: In person
Salary : $49,222 - $50,813
