What are the responsibilities and job description for the Medical Assistant position at Advanced Center for Orthopedics & Sports Medicine?
Advanced Center for Orthopedic & Sports Medicine
Job Description: Medical Assistant
Title Medical Assistant
Main function The Medical Assistant performs many administrative duties, including answering telephones, greeting patients, updating and filing patients' medical records. MA will also perform basic clinical tasks, such as administering medications, vital sign measurement, phlebotomy, and assisting with physical examinations and patient education
Duties and responsibilities
Greet patients, vendors and guests in a pleasant, friendly and professional manner.
Performs patient check-in and check-out procedures.
Responsive to patient requests and concerns.
Verify that insurance information is accurate for each visit. Scan insurance cards and/or dates current copy of insurance card.
Collect co-pays, co-insurance and/or previous patient balances as indicated.
Review patient information forms for adequacy and accuracy; update in computer.
Scan documents into electronic medical record as appropriate.
Maintain cashiering process; print receipts and balance receipts on a daily basis.
Schedule follow-up office visits.
Answer incoming telephone calls and direct them to the appropriate staff member.
Obtain and enter demographic information for new patients and update established patients records according to protocol.
Obtain and/or confirm necessary patient authorizations and referrals.
Print add-on fee slips as needed.
Review appointment list for missing charts and communicate with Medical Records regarding charts that are needed.
Compliance with HIPAA and OSHA
Perform other duties as requested by Manager, Clinical Director or Physician.
Qualifications- Knowledge, Skills, And Abilities
Cooperative work attitude toward co-employees, management, patients, visitors, and physicians/extenders
Ability to promote favorable facility image with physicians, patients, hospitals, other physician offices, and general public
Ability to document processes and improve their efficiency.
Ability to make decisions and solve problems
Work effectively as a team member with physicians and other staff
Appropriately interact with patients, families, and others
Ability to flexibly respond to changing demands
Must have a flexible work schedule with the ability to work late some days and work through the lunch break on busy clinic days.
Education
Required
High school diploma or GED certificate
Basic office skills including data entry
Good communication skills and ability to deal with the public in a professional, courteous manner.
Preferred
No experience is required, but it is preferred.
Job quality
Accuracy
Attention to detail
Timeliness
Organization
Little supervision needed to accomplish task
Ability to multi-task
Dependability
Attendance
Punctuality
Ability to follow instructions
Ability to meet deadlines
Physical/mental requirements
Must be able to speak, hear, see, stoop, lift, bend, reach, kneel, squat, push and pull.
Ability to sit for prolonged periods of time. Ability to input data intermittently up to eight hours a day.
Ability to cope with occasional stress from workload.
Must be able to use a variety of office equipment including phone, copy machine, writing instruments, pc and fax.
Working conditions N/A
(environmental)
Reports to Director of Operations and Clinic Manager
Classification Non-exempt. Generally non-exempt employees work 37.5 hours per week.
Contacts
Patients
Patients’ family/significant others
Physicians and physician office personnel
Administration
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person