Lead AV Integrations Technician

Summary of the role. The Lead Technician is responsible for overseeing onsite AV installation and setup, ensuring that all equipment is transported, assembled, and installed efficiently. They take a leadership role in delegating tasks to both lead and non-lead technicians, ensuring smooth workflow and adherence to project timelines. Additionally, the Lead Technician provides nightly updates to Project Managers, keeping them informed on progress, challenges, and next steps. Through their technical expertise and leadership, they play a critical role in the successful execution of AV projects.

What You Will Do

• Install equipment on customer site(s) in accordance with the proposal specifications and design
• Equipment Setup & Assembly
• Review project scopes, equipment lists, line drawings, etc.
• Function as a mentor, trainer, and technical resource to other Installers.
• Testing of all installed systems (using supplied test equipment)
• Serve as the main contact for customers and Project Managers while on site.
• Verbal communication of work status to the Project Lead Installer
• Cleaning and organizing the work van / work site to maintain safe work environment
• Assist with Crew’s inventory control
• Mark up and deliver as built drawings.
• Technical Support
• Provide technical assistance to the Project Managers, Installers, Technicians,
• Programmers, and Sales Representatives as needed on projects. On-site service assistance for complex issues as needed
• Answer questions and educate customers and staff on audio/visual systems.

Skills & Knowledge

• High School Diploma
• Communication & Organization skills
• 2-5 years of Low Voltage or AV experience
• In depth knowledge of AV signal flow and common manufacturers such as Crestron, Extron, and QSC
• Desire to grow and further education
• Mathematical skills
• Comfortable with power tools
• Problem solving and Teamwork
• CTS is a must as a condition of any employment offer to this position.
• CTS-I is a plus. Candidates will be expected to pursue CTS-I certification as a condition of any employment offer for this position.

Physical Expectations

• Installers will spend most days on client site. These sites can vary from office spaces, classrooms, auditoriums, churches, correctional facilities.
• In addition to on-site work, Installers will also spend time In-house working on rack builds and staging jobs.
• Will be required to stand, reach, bend, twist, squat, and move about freely.
• May need to be able to lift 75 lbs.
• Must be able to operate various hand tools and power tools.
• Must be able to ascend and descend ladders, scaffolding, stairs and operate lifts (single person, scissor lifts).
• Must be able to work at heights equal too if not greater than 25’.

What To Expect @ ACT

ACT offers a professional and fun work environment. While we maintain a good balance between work and life, additional hours may be required during peak times or projects. Travel will be required, dependent on your position. ACT provides cutting-edge technology and custom solutions for the 21st century learning space.

About ACT

At Advanced Classroom Technologies (ACT), we partner with educators to source, service, and support technology solutions that enhance the learning experience. Founded in 1999 as Ernst Communications, we began by solving classroom connectivity challenges before shifting our focus to digital learning solutions. Over the past 25 years, we've remained dedicated to equipping schools with innovative tools that foster engagement, creativity, and collaboration. Now under new leadership, ACT continues to expand its impact, empowering teachers with the technology and expertise needed to prepare students for the future.

Advanced Classroom Technologies (ACT) is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We believe that diversity and inclusion are essential to our success and strive to build a team that reflects the communities we serve.